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Datafeed Td Amertitrade Connected--No data coming in

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    Datafeed Td Amertitrade Connected--No data coming in

    My charts and my market analyzer is just stuck on loading... Is there anyway for me to check if this is a premarket phenomenon or if I am having some other issues. My internet connection is fine. I have data coming through via Thinkorswim, but nothing on NT8.

    #2
    The TDA connection is not primary for me so can't be of much help.

    For whatever it is worth, I see no problem with equity charting from TDA today - two second candle chart. Chart Time showing a potentially scary 1.5 - 2.8 second delay on the data feed for SPY as well as more thinly traded stocks.

    Comment


      #3
      Hello BuffaloKING,

      Thank you for your post.

      What instrument are you trying to load a chart of? Have you previously loaded data for the same instrument in NinjaTrader without issue?

      Please send me your log and trace files so that I may look into what occurred.

      You can do this by going to the Control Center-> Help-> Email Support

      Ensuring 'Log and Trace Files' is checked will include these files. This is checked by default.

      Please reference the following ticket number in the body of the email: 2500784 ATTN Kate W.

      Thanks in advance; I look forward to assisting you further.

      Comment


        #4
        Hello BuffaloKING,

        I wanted to check in to see if you had a chance to send your log and trace files - I haven't seen them come in. Can you confirm if you sent them or if you've resolved your inquiry?

        Thanks in advance; I look forward to assisting you further.

        Comment

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