Entry shifted when half of positions closed

[jjanguda]

Hi,
I recently uninstalled and reinstalled nt8 and some of my prior settings have been stored back to default
and experienced entry shift when closed half a position.

I bought 1 ES at 2872.50 and another contract at 2872.00 then my averaged entry from these 2 market orders became 2872.25.
When market moved up, I closed one contract at 2873.25 then immediately my entry shifted down at 2871.25(not so sure.. maybe +/- 1 tick) with one contract.
Before I reinstalled NT8, entry remained at where it was and took a profit.

On the other hand, I have problem trading with demo trades. My entry remained same and took a partial profit with one position open.
Is there a setting which I can modify to make sure my entry stays when taking a partial profit?

Thanks for your support.

[NinjaTrader_DrewO]

jjanguda,

Thanks for posting.


IMPORTANT— Please reach out to your Broker's Orders Desk immediately to confirm and manage any live positions/orders anytime unexpected behavior occurs with your live orders.

So that we may investigate I would ask that you contact us by email at PlatformSupport [AT] NinjaTrader [DOT] com. In your message please include a link to this forum thread and a copy of today's trace files. You will find these diagnostic files in the Documents > NinjaTrader 8 > Trace folder. We will need to review a copy of the files which are named 'trace.20190826.XXXXX.txt'. There will likely be multiple files for each day.