Fehlercode 20013

DGölles

Junior Member

Join Date: May 2019

Posts: 3
#1

Fehlercode 20013

05-28-2019, 08:14 AM

Hallo, ich bekomme die Fehlermeldung " Fehler beim Anfordern er Barreihe:"Fehler beim Laden von historischen Daten für das Instrument "CT 07-19": "20013"

Das Chart endet mit dem falschen Datum.
Bei anderen Futures lädt der es normal.

Was kann ich tun?
Danke
Daniel
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NinjaTrader_DrewO

NinjaTrader Customer Service

Join Date: Aug 2014

Posts: 1790
#2

05-28-2019, 08:22 AM

DGölles,

Thanks for posting.

This error typically indicates that a Kinetick connection in use is not enabled for historical data in the requested instrument. Are you using Kinetick? Can you confirm your Kinetick subscription includes this data?

You can always reach the Kinetick team at support [at] kinetick [dot] com to confirm your subscription.
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DGölles

Junior Member

Join Date: May 2019

Posts: 3
#3

05-28-2019, 08:32 AM

Danke für die Info ich werde das prüfen!
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