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Live account data not reporting realtime
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Live account data not reporting realtime
My demo account works fine but the live account is not reporting real-time changes in net liquidation, unrealized p&l, or total p&l. It does report open positions, and does update when the position is closed. I can't find where to reset this.Tags: None
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Hello johnMoss,
Thanks for writing in to our Support team.
Only certain brokers will send this information, for a complete list of what account information certain brokers will and will not send, you can view our help guide here:
https://ninjatrader.com/support/help...TheAccountsTab
Please let me know if I may be of any further assistance.Alan S.NinjaTrader Customer Service
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Hello johnMoss,
I am not aware of any changes made by Philip Capital in the way they send out account information, but our brokerage support team would be a better resource for that information.
You can find contact information from the brokerage team on our website here:
https://ninjatrader.com/ContactUs
Please let me know if I may be of any further assistance.Alan S.NinjaTrader Customer Service
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