Ive lost countless hours of my effort to do my analysis through and through , and your program is just not acknowledging my efforts to save, i literally just lost 3-4 hours of work in a matter of minutes.
So here are my questions besides the obvious topic:
1.If my account is offline, does it make a difference; i was offline this weekend (obviously) doing all my detailed work, saving after every pair. I switched to my connected practice account, and everything was gone, even though i saved EVERY pair individually, before reconnecting.
2. Is there a way to auto back-up my work. If not that is ridiculous this day and age, with all the data being processed and the complex things computers do, you'd think that your program would have a fail safe in place for the user. It's a way to keep your customer happy.
3. When you do save, what is saving exactly, my specific drawing tools being used, my layout, is there a setting to make sure everything gets saved.
4. If i hit save as instead of saving, is it more likely to save everything. If so, i do a full analysis once a week, i'd be willing to start an archive on my hard drive if i knew it would help. I just cant keep going through 20 pairs to find a small amount of stuff is being saved.
I've asked for feature updates before, and haven't yet received a response, if they're not being considered; if they are being considered. I don't see this as an update but a flaw in your system that should be resolved. I assure your customers will be grateful.
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