LineBreak 6 Tick 20000

[webus]

Hi,

or possible faulty graphics hardware.

How it is possible that with one folder the chart is loaded correctly (15 days) and on the new folder the chart is not loaded and the reason is in graphics hardware?

using the clean user folder will be the tell all

Please take a look at the new video. I've tried to do all steps from the begining.

[NinjaTrader_ChrisL]

Please check the Trace files from today and around the time you caused this freeze to happen. You can find the trace files under Documents\NinjaTrader 8\trace. Do you see any messages in here involving this set up?

[webus]

Please check the Trace files from today and around the time you caused this freeze to happen. You can find the trace files under Documents\NinjaTrader 8\trace. Do you see any messages in here involving this set up?

I can send you these files. Or please take a look:
This error occurs as soon as I close the associated frozen chart. You can see it in the first video.

2023-04-14 22:48:24:681 Cbi.Instrument.RequestBars (to Provider): instrument='ES ##-##' from='14.04.2023 22:00:00' to='14.04.2023 23:59:59' period='1 Tick'
2023-04-14 22:54:09:517 *************** unhandled exception trapped ***************
2023-04-14 22:54:09:517 Write lock may not be acquired with read lock held. This pattern is prone to deadlocks. Please ensure that read locks are released before taking a write lock. If an upgrade is necessary, use an upgrade lock in place of the read lock.
2023-04-14 22:54:09:523 System.Threading.LockRecursionException: Write lock may not be acquired with read lock held. This pattern is prone to deadlocks. Please ensure that read locks are released before taking a write lock. If an upgrade is necessary, use an upgrade lock in place of the read lock.
   at System.Threading.ReaderWriterLockSlim.TryEnterWriteLockCore(TimeoutTracker timeout)
   at System.Threading.ReaderWriterLockSlim.TryEnterWriteLock(TimeoutTracker timeout)
   at NinjaTrader.Data.BarsSeries.Dispose()
   at NinjaTrader.Data.Bars.Dispose(Boolean disposing)
   at NinjaTrader.Gui.Chart.ChartControl.<>c__DisplayClass595_0.<RemoveBars>b__0()
   at System.Windows.Threading.Dispatcher.Invoke(Action callback, DispatcherPriority priority, CancellationToken cancellationToken, TimeSpan timeout)
   at System.Windows.Threading.Dispatcher.Invoke(Action callback)
   at NinjaTrader.Gui.Chart.ChartControl.RemoveBars(ChartBars chartBars)
   at NinjaTrader.Gui.Chart.ChartControl.RemoveBarsFromBarsArray(ChartBars chartBars)
   at NinjaTrader.Gui.Chart.ChartControl.RemovePanel(ChartPanel panel, Boolean notifyUi)
   at NinjaTrader.Gui.Chart.ChartControl.Cleanup()
   at NinjaTrader.Gui.Chart.ChartTab.Cleanup()
   at NinjaTrader.Gui.Tools.NTWindow.CleanTabs(TabControl tabControl, Int32 idx)
   at NinjaTrader.Gui.Tools.NTWindow.OnClosed(EventArgs e)
   at System.Windows.Window.WmDestroy()
   at System.Windows.Window.WindowFilterMessage(IntPtr hwnd, Int32 msg, IntPtr wParam, IntPtr lParam, Boolean& handled)
   at System.Windows.Interop.HwndSource.PublicHooksFilterMessage(IntPtr hwnd, Int32 msg, IntPtr wParam, IntPtr lParam, Boolean& handled)
   at MS.Win32.HwndWrapper.WndProc(IntPtr hwnd, Int32 msg, IntPtr wParam, IntPtr lParam, Boolean& handled)
   at MS.Win32.HwndSubclass.DispatcherCallbackOperation(Object o)
   at System.Windows.Threading.ExceptionWrapper.InternalRealCall(Delegate callback, Object args, Int32 numArgs)
   at System.Windows.Threading.ExceptionWrapper.TryCatchWhen(Object source, Delegate callback, Object args, Int32 numArgs, Delegate catchHandler)
2023-04-14 22:54:09:670 Shutting down NinjaTrader
2023-04-14 22:54:09:671 Disconnecting 'Kinetick'
2023-04-14 22:54:09:676 (Kinetick) Cbi.Connection.Disconnect
2023-04-14 22:54:09:676 (Kinetick) Cbi.Connection.ConnectionStatusCallback: status=Disconnecting priceStatus=Disconnecting previousStatus=Connected previousPriceStatus=Connected errorCode=NoError nativeError=''
2023-04-14 22:54:09:676 (Kinetick) Cbi.Account.OnConnectionStatus: account='Sim101' fcm='' status=Disconnecting previousStatus=Connected message=''
2023-04-14 22:54:09:678 (Kinetick) Cbi.Connection.ConnectionStatusCallback.Close1
2023-04-14 22:54:09:691 (Kinetick) Cbi.Connection.ConnectionStatusCallback.Close3
2023-04-14 22:54:09:737 (Kinetick) Cbi.Connection.ConnectionStatusCallback.Close4
2023-04-14 22:54:09:737 (Kinetick) Cbi.Connection.ConnectionStatusCallback.Close5
2023-04-14 22:54:09:737 (Kinetick) Cbi.Connection.ConnectionStatusCallback.Close6a
2023-04-14 22:54:09:738 (Kinetick) Cbi.Connection.ConnectionStatusCallback.Close7
2023-04-14 22:54:09:738 (Kinetick) Cbi.Connection.ConnectionStatusCallback.Close8
2023-04-14 22:54:09:742 (Kinetick) Kinetick.Adapter.Disconnect
2023-04-14 22:54:10:159 (Kinetick) Cbi.Connection.ConnectionStatusCallback: status=Disconnected priceStatus=Disconnected previousStatus=Disconnecting previousPriceStatus=Disconnecting errorCode=NoError nativeError=''
2023-04-14 22:54:10:159 (Kinetick) Cbi.Account.OnConnectionStatus: account='Sim101' fcm='' status=Disconnected previousStatus=Disconnecting message=''
2023-04-14 22:54:10:160 Flushing DB thread
2023-04-14 22:54:10:162 Shutting down instrument management
2023-04-14 22:54:10:163 Shutting down instrument threads

[NinjaTrader_ChrisL]

I see you are running some file backup software on your PC. Please try disabling any programs that are backing up the file system, or exclude the Documents/NinjaTrader 8 folder from these services. Please also make sure if you are running any anti virus software to make an exception for NinjaTrader.