Unfortunately, this person decided not to provide any type of help and abandoned the case since the error was caused by the platform.
How can I escalate this case or find a way to assign it to someone who has either the knowledge or the slightest intention to help?
I would be grateful if you could tell me what steps I should follow.
Automated trading / File Interface NJ 8 - NinjaTrader Support Forum
Good morning. Just send the the filed named oif1.txt to the location described on the documents. On the attach images you can see that nothing happed. What could be wrong? Is there a place / instance in NJ 8 to see the errors or the logs when a file is paste in the specified location?
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