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Chart not updating realtime
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Chart not updating realtime
I am connected to kinetic and have an ES-06 1 min chart up. It used to update realtime up doesn''t seem to be doing it since today. Please advice. thanksTags: None
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Hello,
Thank you for your post.
Please reset your instruments with the steps I have provided below:
- Disconnect
- Tools
- Options
- Data tab
- Reset Instruments
Next use the steps I have provided below to delete your cache:
- Close NinjaTrader
- Documents
- NinjaTrader 7
- Open the db folder
- Delete the cache folder
- Open NinjaTrader
- Connect
Christopher J.NinjaTrader Customer Service
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Please send a note to Support [AT] NinjaTrader [DOT] com with "ATTN: Chris Jameson" in the subject line.
In the message, please include the following:
1.) A link to this forum thread.
2.) Your most current trace and log files.
You will find the file here: My Documents > NinjaTrader 7-> Trace > trace.YYYYMMDD.txt
Log file will be located by going to Documents->NinjaTrader 7->Log->log.YYYYMMDD.txtChristopher J.NinjaTrader Customer Service
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