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FA data operations ignored for non FA customers.

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    FA data operations ignored for non FA customers.

    Hi,

    What does the error message below mean? I get it when connecting to either my IB simulation account or IB live account. This is preventing me from placing (ninjascript generated) orders outside regular hours.

    I currently have a 3 month subscription in order to test whether I can use NT to generate automated market orders outside regular trading hours. So far, it's not working.

    This is the error:

    Error validating request: 'id' : cause - FA data operations ignored for non FA customers. ServerValidateError

    -mp

    #2
    Hi Marcus, could you please submit your diagnostic log and trace files for review to us via Help >> Mail to Support?

    Is Trigger After Hours in your IB connection and TWS (Global Config > Presets > Timing) checked?
    BertrandNinjaTrader Customer Service

    Comment


      #3
      Hi Bertrand.

      1) I will re-test tonight and submit the info you requested

      2) When enabling the IB Timing Option I get a red warning signal : Note that trading outside of regular trading hours is not supported for market orders which is exactly what I want to do since submitting any non-market order is refused and passed to the exchange the next day at 8:30. I am trading emini 500.

      I will try with the option enabled anyways and submit the log & trace files.

      Comment


        #4
        Thanks Markus - are you working on TWS 927.7 here? What TIF setting does the strategy use in NT to submit the orders with?
        BertrandNinjaTrader Customer Service

        Comment


          #5
          Hello!

          I also recently get this error message when I connect to IB:s TWS to load historical data.
          Error validating request: 'id' : cause - FA data operations ignored for non FA customers. ServerValidateError
          Why is this?

          TWS version details:
          Build 927.7, Jun 19, 2012 2:03:50 PM
          Jolt Build 1.2.0, Jun 4, 2012 06:00:25 PM
          Nia Build 1.11.0, Jun 4, 2012 06:02:35 PM
          ModelNav Build 1.1.43, Feb 2, 2012 07:22:26 PM

          Java Version: 1.7.0_07
          OS: Windows 7 (amd64, 6.1)

          Best Regards
          poseidon_sthlm

          Comment


            #6
            poseidon_sthlm, to what an account at IB are you connecting here? Would you mind sending us the trace / logs via Help >> Mail to Support for review?

            Thanks,
            BertrandNinjaTrader Customer Service

            Comment


              #7
              I'v now sent the requsted files by mail.

              /Regards

              Comment

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