NT 6.5 Freezing Completely --> Have to restart

[Obi]

Hello,

The is now freezing completely. I have to restart NT and redo the settings on my charts and strategies.

I'm only running 4 charts with 2 indicators and a simple strategy each.

Please, please, please, ... I'm dying here.

Cheers,
Obi

[NinjaTrader_Bertrand]

Obi, which datafeed are you using? We had a data server outage affecting ZenFire / TT / Vision users, the issues are fixed. Please reset instruments and repair the database under Tools > Options > Misc, then reconnect fresh.

[Obi]

Bertrand,

we have been talking about this the whole morning already. IB.

[NinjaTrader_Bertrand]

Sorry Obi, right - did you get already a reply to the files you said you sent in to us? So far I did not see any coming in...

[Obi]

I did send log and trace more than an hour ago.

[NinjaTrader_JoshP]

Please try resending and provide a link to this thread along with Attn: Bertrand in the subject. Thank you.

[Obi]

Log and trace attached. Part 1

[Obi]

Log and trace attached. Part 2

[NinjaTrader_Bertrand]

Obi, thanks - only thing standing out was that one of your indicators could not be serialized properly -

04/11/2009 16:33:30|0|4|Indicator 'NinjaTrader.Indicator.ATRTrailing2' could not be serialized. Please refer help for more information on serializing indicators.

Also - you're on 64 bit OS, which is unfortunately not supported by us for 6.5 - is there any chance you could test this on 32 bit?

[Obi]

The second PC is running on Xp x32. I'm using the x64 to chat with you; for convenience.

I can re-send the x32 logs if you want.

I know about the serialisation issue of that indicator, but that is barely the issue here don't you think? But, I will get rid of it.

[NinjaTrader_Bertrand]

No, most likely this is not the issue, was just pointing it out while at it. Doubt the logs for the x32 would be different, but please attach and I take a look at them, too. So the issue is exactly the same on the 32 bit one? How did the .NET refresh worked out?

[Obi]

x32 logs.

Still removing the .Nets versions including the SP's

[Obi]

x32 Log file attached

[NinjaTrader_Bertrand]

Thanks Obi, unfortunately those held no clues to explain what you see - please let me know if refreshing .NET helps, after installing from my 3.5 link please also visit Windows Updates to get any updates to this one published, then recheck.

[Obi]

Hi Guys,

Have re-installed .NET as instructed and everything seems back to normal. I have been testing it for more than a couple of days and everything is fine again.

Thank you for your help and patience. Apologies if at times I did let the frustration get to me.

Thanks and keep up the good work.

Cheers,
Obi