Charts are frozen as at midnight Wed 21 Dec, NY, USA time

Johnash

Junior Member

Join Date: Aug 2010

Posts: 11
#1

Charts are frozen as at midnight Wed 21 Dec, NY, USA time

12-22-2016, 01:19 AM

Hi

Windows XP, NT 7.0.1000.32(Live)

My charts have not loaded any new data after midnight Wed, 21 December, NY, USA time.

However my market analyzer (for the relevant charts) is ticking normally.

Please advise.
Tags: None
NinjaTrader_Jason

NinjaTrader Customer Service

Join Date: Aug 2007

Posts: 18237
#2

12-22-2016, 01:37 AM

Hello Johnash,

Can you please check the items at the link below which can explain why the chart does not receive realtime data.

Charts not updating. What to do? - NinjaTrader Support Forum

http://www.ninjatrader.com/support/forum/showthread.php?t=3725

General platform technical support for NinjaTrader 7.

Please note that Microsoft has dropped support for Windows XP more than 2 years ago. NinjaTrader has dropped support for this operating system as well and it is recommended to upgrade to a supported operating system. Please see the installation guide at the link below.

Help

http://ninjatrader.com/InstallationGuide

JasonNinjaTrader Customer Service
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