Unable to load Workspace in NT7

[angela d]

I am unable to load my main NT workspace. I restored a backup from last week, but they it still won't load

A couple of charts load cached data, while the others are black. The platform just hangs indefinitely, and the memory usage bloats up to 29G.

Thanks in advance.

[NinjaTrader_EricB]

Hello angela d,

Thank you for your post,

Because you mention some cached data would load in the chart, I suggest clearing your cache and attempting to load the workspace.

To clear the cache, please close NinjaTrader and navigate to the following directory:

* My Documents > NinjaTrader 7 > Db

Delete the contents of the cache, tick, minute and day folders. Now, restart NinjaTrader and attempt to load the workspace.

We look forward to assisting further.

[angela d]

Thanks EricB. This solution worked like a charm.

I had a feeling it was something simple like that.

Thanks so much.