Announcement

Collapse
No announcement yet.

Partner 728x90

Collapse

nothing under account on the chart trader

Collapse
X
 
  • Filter
  • Time
  • Show
Clear All
new posts

    nothing under account on the chart trader

    Hi

    I've never had this issue before

    I'm using CQG free data feed for demo trading.
    I used to see a word 'sim' under Account on Chart Trader Tab.

    But now it's empty and nothing happens when clicking a small arrow.

    Another thing is that global sim mode on control center is checked and gray.
    I can't change and remove the check mark either.

    The chart is working and moving but I can't place an order.

    How can I fix it?

    thanks

    #2
    Hello,

    Thank you for your post.

    Please use the steps I have provided below to resolve the issue you are experiencing:
    • Close NinjaTrader
    • Documents
    • NinjaTrader 7
    • Workspaces
    • Delete the file named "_Workspaces.xml"
    • Open NinjaTrader
    • Connect

    Let me know if I may be of further assistance.
    Christopher J.NinjaTrader Customer Service

    Comment


      #3
      it works
      thank you

      Comment

      Latest Posts

      Collapse

      Topics Statistics Last Post
      Started by rtwave, Today, 12:10 AM
      0 responses
      2 views
      0 likes
      Last Post rtwave
      by rtwave
       
      Started by franatas, 06-03-2024, 11:41 PM
      7 responses
      25 views
      0 likes
      Last Post franatas  
      Started by cdsmart, 02-09-2021, 07:07 PM
      3 responses
      170 views
      0 likes
      Last Post Mindset
      by Mindset
       
      Started by xxlunarxx, Yesterday, 09:35 PM
      0 responses
      5 views
      0 likes
      Last Post xxlunarxx  
      Started by traderdude6598, Yesterday, 08:15 PM
      0 responses
      10 views
      0 likes
      Last Post traderdude6598  
      Working...
      X