Interactive brokers paper account unable to connect - yellow stauts

[AndyVevo]

My interactive brokers account lost connection today and will not re-connect. I tried closing and restarting everything but still it is failing to connect (yellow indicator).

Please help to get the connection running again. Thanks in advance.

[NinjaTrader_RyanM]

AndyVevo,
Can you please send your log and trace files to PlatformSupport[at]NinjaTrader[dot]com?

You can do this by going to the Control Center-> Help-> Mail to Platform Support.

Please reference the following forum URL in the body with ATTN:RyanM:
http://ninjatrader.com/support/forum...ad.php?t=87002

[AndyVevo]

Just sent over the log and trace files.