Upgraded from N8.10 to N8.11 and cant open it nothing happens !!!!!!!!!
Advise please
Advise please
-
Hello,
Thank you for the inquiry.
I would need to get additional details from you to know what may be happening, could you please email our platformsupport[at]ninjatrader[dot]com and include the log and trace files?
You can manually attach the log and trace files using the steps below:
You will find the log file on your PC in the (My) Documents > NinjaTrader 8 > Log folder.
The log file will be named "log.YYYYMMDD.txt"
You will find the trace file on your PC in the (My) Documents > NinjaTrader 8 > Trace folder.
The trace file will be named "trace.YYYYMMDD.txt"
Please send the log and trace for today.
I look forward to being of further assistance.
| Topics | Statistics | Last Post | ||
|---|---|---|---|---|
|
0 responses
80 views
0 likes
|
by argusthome
03-08-2026, 10:06 AM
|
|||
|
0 responses
46 views
0 likes
|
03-06-2026, 11:18 AM
|
|||
|
0 responses
29 views
0 likes
|
by Deep42
03-06-2026, 12:28 AM
|
|||
|
0 responses
32 views
0 likes
|
03-05-2026, 06:15 PM
|
|||
|
0 responses
66 views
0 likes
|
by Mindset
02-28-2026, 06:16 AM
|
Comment