Announcement

Collapse
No announcement yet.

Partner 728x90

Collapse

Not exiting on close

Collapse
X
 
  • Filter
  • Time
  • Show
Clear All
new posts

    Not exiting on close

    I just bought the full license for trading, but there is a problem.

    When starting my strategy, I set exit on close to true for each instrument I chose (US equities RTH) and it is now 6:28pm EST and the strategy has two positions still active...

    Please let me know how to fix this, thanks a lot.

    #2
    Hello zuhayr123,

    Thank you for your post.

    We would need to review the Log and Trace for the events and to see if their were any errors or exceptions caught. Please send me your log and trace files for today so that I may look into what occurred. You can do this by going to the Control Center-> Help-> Mail to Platform Support. Please place 'ATTN: Patrick H - 1474700' in the subject line.

    Comment

    Latest Posts

    Collapse

    Topics Statistics Last Post
    Started by Mindset, 04-21-2026, 06:46 AM
    0 responses
    102 views
    0 likes
    Last Post Mindset
    by Mindset
     
    Started by M4ndoo, 04-20-2026, 05:21 PM
    0 responses
    144 views
    0 likes
    Last Post M4ndoo
    by M4ndoo
     
    Started by M4ndoo, 04-19-2026, 05:54 PM
    0 responses
    71 views
    0 likes
    Last Post M4ndoo
    by M4ndoo
     
    Started by cmoran13, 04-16-2026, 01:02 PM
    0 responses
    125 views
    0 likes
    Last Post cmoran13  
    Started by PaulMohn, 04-10-2026, 11:11 AM
    0 responses
    79 views
    0 likes
    Last Post PaulMohn  
    Working...
    X