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Not exiting on close

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    Not exiting on close

    I just bought the full license for trading, but there is a problem.

    When starting my strategy, I set exit on close to true for each instrument I chose (US equities RTH) and it is now 6:28pm EST and the strategy has two positions still active...

    Please let me know how to fix this, thanks a lot.

    #2
    Hello zuhayr123,

    Thank you for your post.

    We would need to review the Log and Trace for the events and to see if their were any errors or exceptions caught. Please send me your log and trace files for today so that I may look into what occurred. You can do this by going to the Control Center-> Help-> Mail to Platform Support. Please place 'ATTN: Patrick H - 1474700' in the subject line.

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