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2 problems need a help

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    2 problems need a help

    when im trying to install nt i have this problem in the first attchment

    and when im trying to download lastest version online the download didnt strat pls see secound attachment


    im waiting u're help

    #2
    Hi,

    Unfortunately, I do not see any attachments in your post. Can you please try the following. Open up Internet Explorer and click Tools--> Internet Options. Then delete Cookies and Files. Now try the download again.

    If this doesn't work for you, please try a different browser such as Mozilla Firefox to download NinjaTrader.
    JasonNinjaTrader Customer Service

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      #3
      atta

      attachment, i tried another explorer and i delete all my cookies and history file but nothing done im sorry
      Attached Files

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        #4
        Can you please reboot your PC and try to install NinjaTrader again. Check if the same error message persists.
        JasonNinjaTrader Customer Service

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          #5
          im

          i tried to report two time also nothing and i made a new user account also nothin im sorry

          Comment


            #6
            The message states there is another installation running. Can you please open up the Windows Task Manager and check if you see the other installation. If so, please terminate this installation. Check under the Applications and Processes-tab.
            JasonNinjaTrader Customer Service

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              #7
              i checked pls no another installation what i do ??!!!

              Comment


                #8
                Can you please send a note to support AT ninjatrader DOT com and reference this post and include "Attn Jason" in the subject header. I will follow up by email.
                JasonNinjaTrader Customer Service

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