I have a problem with the templates. I install the files in Documents completed in xml in Documents> NinjaTrader 7> templates> chart, but I do not find them in the charts . When I do the same operation on my laptop, I do not have this problem. What this could be due ? Thank you for your help and forgive my poor English level
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Hello,
Thanks for your note.
I'd like to see your log and trace files. Please send me a note to platformsupport (at) ninjatrader (dot) com. Attach your most current log and trace files to the email, and put a link to this forum post in the body of the email. Please note "ATTN: Drew" in the body of the response.
You will find the log file on your PC in the (My) Documents > NinjaTrader 7 > Log folder.
The log file will be named "log.20151030.txt"
You will find the trace file on your PC in the (My) Documents > NinjaTrader 7 > Trace folder.
The trace file will be named "trace.20151030.txt"
I look forward to hearing from you.
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