Announcement

Collapse
No announcement yet.

Partner 728x90

Collapse

Zen-fire tick charts freeze

Collapse
X
 
  • Filter
  • Time
  • Show
Clear All
new posts

  • NinjaTrader_Dierk
    replied
    Please send me logs and traces by Help->Mail to support, subject "for Dierk" and reference this thread. Thanks

    Leave a comment:


  • Taters
    replied
    perhaps I should start a new thread after all...

    but so as to not leave this one hanging-

    Originally posted by NinjaTrader_Dierk View Post
    To clarify: Issue below with lines you marked in read is an issue related to the VolumeFootprint indicator only (not Zen related!), which is why I redirected you to the author.

    Back to:
    >> I've also wrestled with this for a few days- catastrophic NT crash that won't allow program to restart
    Originally posted by NinjaTrader_Dierk View Post
    What exactly did you experience? Please provide detailed info:
    1. Symptom 1:Workspace with a tick chart would crash NT at the point of loading data into the chart and not allow NT to restart fully, crashing at the same point of loading. Standard " NinjaTrader has encountered an error and needs to close..." message.
    2. Attempted Fix: Edit XML workspace file to eliminate the chart.
    3. Result: NT would open ok and load my workspace without the offending tick chart.
    4. Symptom 2:I would attempt to create a new tick chart which would also crash when data would load, return to condition1 above.
    5. Attempted Fix 1: Stop using tick charts.
    6. Attempted Fix 2: Repair Database
    7. Result: back to condition 1.
    8. Current situation: After giving tick charts a "rest" for a few days I can now load load them EXCEPT for the 6E instrument, which crashes NT, same error message as above, but NT reopens gracefully to a state prior to the instrument switch.At this stage no errors are written to the end of the trace file. So the problem as I was defining it for this thread can be filed under "did not reoccur".Sorry if I jumped on the thread prematurely but ZenFire is my data provider and my tick charts were freezing as the data was loading as described by the first poster...
    9. Since this problem is getting beyond the scope of this thread I should probably start a new one...

    - did it happen as you connected to Zen?
    1. No. Connection was established.
    - what exactly happened? do you have screenshots etc.
    1. No screenshots as it was just my desktop with an error message in the middle.
    Last edited by Taters; 05-15-2008, 10:12 AM.

    Leave a comment:


  • NinjaTrader_Dierk
    replied
    To clarify: Issue below with lines you marked in read is an issue related to the VolumeFootprint indicator only (not Zen related!), which is why I redirected you to the author.

    Back to:
    >> I've also wrestled with this for a few days- catastrophic NT crash that won't allow program to restart

    What exactly did you experience? Please provide detailed info:
    - did it happen on NT start? or
    - did it happen as you connected to Zen?
    - what exactly happened? do you have screenshots etc.

    Leave a comment:


  • Taters
    replied
    Reply

    I replied to this thread because my Zen Fire tick charts are freezing like the title of this thread. I guess I did not make clear that the indicator is a side issue that has been temporarily resolved. I didn't send a VF-free trace file because the traces are generally over a gigabyte and they are difficult to open. I sent the one I could, but as I stated in my post I have eliminated VF as a source of the problem.

    Leave a comment:


  • NinjaTrader_Dierk
    replied
    Taters,

    a) Please contact the author of the VolumeFootprint indicator for resolution.
    b) Please post issues not related to the original thread in a new thread.

    Thanks

    Leave a comment:


  • Taters
    replied
    I'm having the same problem too-

    I've also wrestled with this for a few days- catastrophic NT crash that won't allow program to restart. I've ruled out a few things by seeing the point at which NT crashes on startup then deleting suspect bits of the xml file until I can start up again. It seems the trouble lies in loading historical tick data. I have gotten around this for now by not using tick charts but thats not a long term solution. Here is a snippet of my trace file:

    __________________________________________________ _____________
    2008-05-12 10:01:02:265 Data.BarUpdateEventArgs.ProcessEventArgs: instrument='6E 06-08' first=0 last=959472 period=1 Tick
    2008-05-12 10:01:02:468 Data.BarUpdateEventArgs.Process: instrument='6E 06-08' first=0 last=959472 error=NoError nativeError=''
    2008-05-12 10:01:18:140 in OnUnhandledApplicationException
    2008-05-12 10:01:18:156 ********* exception trapped *********

    2008-05-12 10:01:18:156 Index was out of range. Must be non-negative and less than the size of the collection.
    Parameter name: index
    2008-05-12 10:01:18:156 System.ArgumentOutOfRangeException: Index was out of range. Must be non-negative and less than the size of the collection.
    Parameter name: index
    at System.Collections.ArrayList.get_Item(Int32 index)
    at NinjaTrader.Data.Bars.Get(Int32 index)
    at om3JRIRpfhIdpQaytQF.ItfRWJRL90u4kxBAohg.rD1Riu3V7G (Int32 , DateTime )
    at om3JRIRpfhIdpQaytQF.ItfRWJRL90u4kxBAohg.nkBRxhfR2v (DateTime , MarketDataType , Double , Int32 )
    at NinjaTrader.Indicator.VolumeFootprint.60Z59O7Cci(O bject , MarketDataEventArgs )
    at 2g0bCA0WrqDC19hyAt.Y1merZ9jMxxCmIIyjd.VESiPGhcx(In strument , DateTime , DateTime , MarketDataItemEventHandlerEx )
    at NinjaTrader.Indicator.VolumeFootprint.TL55YuQr0p()
    at System.Threading.ThreadHelper.ThreadStart_Context( Object state)
    at System.Threading.ExecutionContext.Run(ExecutionCon text executionContext, ContextCallback callback, Object state)
    at System.Threading.ThreadHelper.ThreadStart()
    __________________________________________________ ___________


    I thought at first it had to do with the indicator mentioned in the trace but when I switched it to not load historical tick data it was fine.
    This happens without the indicator also.
    Thanks-
    T

    Leave a comment:


  • NinjaTrader_Dierk
    replied
    Sorry guys, we have no further input.

    Leave a comment:


  • capss
    replied
    amd 64x2 dual core
    4200 2.20 ghz
    2gb ram

    Leave a comment:


  • rdm13
    replied
    Originally posted by capss View Post
    tried it again

    -minute chart ok
    -150 tick freezes loading data


    -then have to use task manager to shut it down
    Capss, I have exactly the same thing. Tell me please, what computer
    configuration and internet speed do you use ? I have 2,5 Mb adsl,
    intel core2 1,87 Ghz, 3 Gb RAM, xp.

    Leave a comment:


  • capss
    replied
    tried it again

    -minute chart ok
    -150 tick freezes loading data


    -then have to use task manager to shut it down

    Leave a comment:


  • NinjaTrader_Ray
    replied
    Dierk will repsond by tomorrow on this issue.

    Leave a comment:


  • rdm13
    replied
    Originally posted by NinjaTrader_Dierk View Post
    - close all UI
    - terminate NT and save all workspaces
    - restart NT
    - connect to Zen
    - open 1 minute chart, 7 days back for ES 06-08

    -> does it work?

    - open 150 ticks chart, 1 day back for ES 06-08

    -> does it work?
    Dierk, I tried this pocedure, before terminating NT it was 1 min chart
    and control panel only, I saved this workspace. Then restarted NT again, 1 min chart for 7 days reloaded ok, but 150 tick for 1 day back freezed. So, if not changing ISP bandwidth, nothing can be done ?

    Leave a comment:


  • NinjaTrader_Dierk
    replied
    Excellent. Please retry same procedure as markets are open.

    Does it still work?

    Leave a comment:


  • capss
    replied
    each chart opened

    Leave a comment:


  • NinjaTrader_Dierk
    replied
    Please proceed as per my post below and make sure you only have 1 workspace open with only the control center on it before you terminate NT.

    Leave a comment:

Latest Posts

Collapse

Topics Statistics Last Post
Started by llanqui, Today, 08:50 AM
1 response
8 views
0 likes
Last Post llanqui
by llanqui
 
Started by Bwtharp, Today, 08:51 AM
0 responses
20 views
0 likes
Last Post Bwtharp
by Bwtharp
 
Started by tylersmith, Today, 08:42 AM
0 responses
4 views
0 likes
Last Post tylersmith  
Started by 6bobclose5, Today, 08:33 AM
0 responses
7 views
0 likes
Last Post 6bobclose5  
Started by pstrusi, 10-25-2022, 05:12 AM
5 responses
518 views
0 likes
Last Post pstrusi
by pstrusi
 
Working...
X