Zen-fire tick charts freeze

[rdm13]

Hello ! I'am using mirus demo with zen-fire, and always have problems
to load tick charts during trading session, while min charts load quickly.
When I load tick charts/switch from 1min to tick - it freezes with the
window " ES 06-08 This request can not be aborted ", during this min charts
update. I reloaded historical data, upgraded to 6.5.1000.2, load only 1 day back - it doesn't help. The only way I can load them is only deep in the night or early in the morning. I was told it may be ISP bandwidth issues, but I have
2,5 ADSL and 3Gb RAM. Could you please help with that ?

[NinjaTrader_Dierk]

Sorry, we researched this problem here and did not find any other explanation than ISP issues. Also, we don't have any similar reports to that. Unfortunately there is nothing we can do right now unless we gain more information to understand what's going on.

Thanks for your understanding.

[rdm13]

Thanks a lot for your reply !
Can you tell me what internet speed would solve this problem - I don't know
to what bandwidth parameters need change ? Thanks.

[NinjaTrader_JoshP]

Broadband *should* suffice. It really depends on what else is going on your network traffic though. Unfortunately we cannot advise you on what to do for this matter because we are not ISP/bandwidth/internet experts.

[capss]

same here

I also have the same problem reported it 3-14 ticket #85886 everything loads fine premarket after market opens NT freezes loading new chart or data

[NinjaTrader_Dierk]

- close all UI
- terminate NT and save all workspaces
- restart NT
- connect to Zen
- open 1 minute chart, 7 days back for ES 06-08

-> does it work?

- open 150 ticks chart, 1 day back for ES 06-08

-> does it work?

[capss]

freeze

If I restart NT during market hours it will freeze updating the workspace that opens .... should I create a new workspace with just the two ES charts and shut that down and restart or should I try a blank workspace

[NinjaTrader_Dierk]

Please proceed as per my post below and make sure you only have 1 workspace open with only the control center on it before you terminate NT.

[capss]

each chart opened

[NinjaTrader_Dierk]

Excellent. Please retry same procedure as markets are open.

Does it still work?

[rdm13]

- close all UI
- terminate NT and save all workspaces
- restart NT
- connect to Zen
- open 1 minute chart, 7 days back for ES 06-08

-> does it work?

- open 150 ticks chart, 1 day back for ES 06-08

-> does it work?

Dierk, I tried this pocedure, before terminating NT it was 1 min chart
and control panel only, I saved this workspace. Then restarted NT again, 1 min chart for 7 days reloaded ok, but 150 tick for 1 day back freezed. So, if not changing ISP bandwidth, nothing can be done ?

[NinjaTrader_Ray]

Dierk will repsond by tomorrow on this issue.

[capss]

tried it again

-minute chart ok
-150 tick freezes loading data


-then have to use task manager to shut it down

[rdm13]

tried it again

-minute chart ok
-150 tick freezes loading data


-then have to use task manager to shut it down

Capss, I have exactly the same thing. Tell me please, what computer
configuration and internet speed do you use ? I have 2,5 Mb adsl,
intel core2 1,87 Ghz, 3 Gb RAM, xp.

[capss]

amd 64x2 dual core
4200 2.20 ghz
2gb ram