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    #1

    connection lost (IB)

    I have just upgraded to v5.1.1000.1 and now I get connection lost in the control panel. My Dom windows report price okay and I am getting prices within the TWS windows but I cannot place orders and I don't get quotes in control panel. Also I've had several alerts come up SMART:AMEX/SPY/STK.

    IB are not reporting any problems
    Tags: None
    #2
    imported post

    This really means that there is a disconnection from IB servers. Try again later on today.


    Ray
    RayNinjaTrader Customer Service

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      #3
      imported post

      Hi,

      Can you send an email to [email protected]

      send it from within V5 under Help--> Mail to support, that way we have log files and can investigate.

      Vince
      Vince B.NinjaTrader Customer Service

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        #4
        imported post

        sorry but email from within ninja doesn't work. I have another fault call in for that.

        Currently I am reverting to the previous version and will let you know if the problem is resolved

        Comment

          #5
          imported post

          I have been running now for several hours on the previous version with no disconnects


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