Announcement

Collapse
No announcement yet.

Partner 728x90

Collapse

connection lost (IB)

Collapse
X
 
  • Filter
  • Time
  • Show
Clear All
new posts

    connection lost (IB)

    I have just upgraded to v5.1.1000.1 and now I get connection lost in the control panel. My Dom windows report price okay and I am getting prices within the TWS windows but I cannot place orders and I don't get quotes in control panel. Also I've had several alerts come up SMART:AMEX/SPY/STK.

    IB are not reporting any problems

    #2
    imported post

    This really means that there is a disconnection from IB servers. Try again later on today.


    Ray
    RayNinjaTrader Customer Service

    Comment


      #3
      imported post

      Hi,

      Can you send an email to [email protected]

      send it from within V5 under Help--> Mail to support, that way we have log files and can investigate.

      Vince
      Vince B.NinjaTrader Customer Service

      Comment


        #4
        imported post

        sorry but email from within ninja doesn't work. I have another fault call in for that.

        Currently I am reverting to the previous version and will let you know if the problem is resolved

        Comment


          #5
          imported post

          I have been running now for several hours on the previous version with no disconnects


          Comment

          Latest Posts

          Collapse

          Topics Statistics Last Post
          Started by Jonker, Today, 01:19 PM
          0 responses
          1 view
          0 likes
          Last Post Jonker
          by Jonker
           
          Started by futtrader, Today, 01:16 PM
          0 responses
          5 views
          0 likes
          Last Post futtrader  
          Started by Segwin, 05-07-2018, 02:15 PM
          14 responses
          1,789 views
          0 likes
          Last Post aligator  
          Started by Jimmyk, 01-26-2018, 05:19 AM
          6 responses
          838 views
          0 likes
          Last Post emuns
          by emuns
           
          Started by jxs_xrj, 01-12-2020, 09:49 AM
          6 responses
          3,294 views
          1 like
          Last Post jgualdronc  
          Working...
          X