TT Fix server is not responding...cannot connect

[davidfw1866]

I successfully enabled NinjaTrader to accept data feeds through Trading Technologies (TT); when I attempted to connect to TT, however, I received the error shown below. Why?

[NinjaTrader_Ray]

This means either -

- Your PC is unable to reach the specific TT servers due to either servers are down or ISP issues somewhere between your PC and the servers
- You have entered the IP/port information incorrectly

Try again later to see if it might be the former and double check the data you entered when creating the account connection.

[oddsocks]

Same problem d

I am having the exact same problem but I know your two solutions do not apply to me (as I have move the computer to another connection and it worked fine there) so what else could it be? I believe the connection is to blame as we have a wireless network running off a satelite connection. But what else could cuase that problem and how do i fix it?

Thanks

This means either -

- Your PC is unable to reach the specific TT servers due to either servers are down or ISP issues somewhere between your PC and the servers
- You have entered the IP/port information incorrectly

Try again later to see if it might be the former and double check the data you entered when creating the account connection.

[NinjaTrader_Jason]

Hello oddsocks,

When you connected at the other location, did you make use of a different ISP?

If so, most likely the issue is related to the ISP connection at the main location.

[T2020]

I successfully enabled NinjaTrader to accept data feeds through Trading Technologies (TT); when I attempted to connect to TT, however, I received the error shown below. Why?

I get this error on weekends . I assume the servers are actually closed
down . It works after 3:00 Pm EST on Sunday . Have not seen this during
the week .

[NinjaTrader_Jason]

Hello T2020,

It seems in your case the connection cannot be established because of the TT servers being down during the weekend.

[oddsocks]

Hello oddsocks,

When you connected at the other location, did you make use of a different ISP?

If so, most likely the issue is related to the ISP connection at the main location.

So Do ijust email to ISP and say "I can do everything else online but why are you blocking Ninjatrader?"

It seems strange that NT or more precisely the TT connection is the only thing that doesn't work. How do I figure out why?

[NinjaTrader_Ray]

So Do ijust email to ISP and say "I can do everything else online but why are you blocking Ninjatrader?"

It seems strange that NT or more precisely the TT connection is the only thing that doesn't work. How do I figure out why?

No, it just means that your broker likely shuts down the server over the weekend. Best to call them to confirm

[oddsocks]

Yes I do make use of a different ISP, so what will help me connect? I know the settings are fine as I have connected from both computer b4 and Jason also tested these settings.

Hello oddsocks,

When you connected at the other location, did you make use of a different ISP?

If so, most likely the issue is related to the ISP connection at the main location.

[NinjaTrader_Jason]

Hello oddsocks,

Am I correct you are still unable to connect from your main location?

If so and broker servers are not down, some setting on your end is causing the connection not to be established, since we verified we can connect from different locations.

Software such as (corporate) firewalls, spyware and anti-virus software, can be blocking the connection. In some cases the router is the cause; bypass the router and connect directly to your modem. In some rare cases the ISP is preventing the connection to be established.

[neddycgoon]

So Do ijust email to ISP and say "I can do everything else online but why are you blocking Ninjatrader?"

Hi there sorry about this being my first post.I have the same problem and Im sure its ISP based.Do you have any idea what would cause an ISP to prevent the TT trader connection so I can steer them in the right direction to resolve the issue..Cheers

[NinjaTrader_Jason]

Hello neddycgoon,

Unfortunately this information is dependent on the broker technology, which I do not have listed on my end.

I suggest to check if your broker has more information regarding this.
NinjaTrader itself connects to standard web address via HTTP protocol through whatever port is defined for internet browsing on the target PC (Port 80 by default) to verify the license you have entered.

[GSB51]

Login faild error

NinjaTrader_Jason Help me please!!!

I open real account Velocity.com and install the Ninja Trader, but while I connect (File-> connect -> Velocity) there is the Error... see the atached screen shot.
I think that the problem is in the name of the users folder ( в1с ) in russian (Cirilic).
C:\Users\в1с\Documents\NinjaTrader 6.5\bin\Fix

So the Ninja can,t find correctly the users directory and write in the file FixSettings.txt the user name as

FileStorePath=C:\Users\?1?\Documents\NinjaTrader 6.5\bin\Fix
FileLogPath=C:\Users\?1?\Documents\NinjaTrader 6.5\bin\Fix
insteadof
FileStorePath=C:\Users\в1с\Documents\NinjaTrader 6.5\bin\Fix
FileLogPath=C:\Users\в1с\Documents\NinjaTrader 6.5\bin\Fix

--------------------
I do the new User (v1s) and all it works fine, but I do not want to have two users, since all my programs will have to configure the settings again.

Sank You, Sergey

[NinjaTrader_Ray]

Unfortunately it would seem that you will need to have a user with latin characters as you have done. I realize that is an inconvenience and am sorry for that.

[GSB51]

Unfortunately it would seem that you will need to have a user with latin characters as you have done. I realize that is an inconvenience and am sorry for that.

Thanks, but I will need to reinstall Vista and all programs, ie everything from scratch .... Beautiful suggestion.

No one programs, including X-Trader, CQG_Client, Strategy Runner, TS2000 and e.t.c have no such errors.

Best Regards

Sergey