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Cannot connect to eSignal

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    Cannot connect to eSignal

    Hello,
    today I cannot connect to eSignal with NT:
    Login failed: Unable to connect to tick server host

    If I tried only eSignal application (and also with Ensign), it worked well.
    I did not make any changes to configuration...

    Thank you for your help...

    #2
    Hi pavelevap,

    I suggest to reboot your computer and remove your current eSignal account connection. Recreate a new one and check if you can get connected.
    JasonNinjaTrader Customer Service

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      #3
      I tried to reboot and it does not help.
      After removing and adding eSignal connection it works now.
      Thank you for you help, but it is strange - what was wrong and what could cause this problem?

      Comment


        #4
        Hello pavelevap,

        I am not sure why this happened. However, I have seen this issue before upon changing back and forth the username and password in the eSignal Data Manager.
        JasonNinjaTrader Customer Service

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