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Platform support request: We are unable to process your request.

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    Platform support request: We are unable to process your request.

    I submitted a platform support request three times this evening, since after every form submission I immediately got a message in my browser that read: "We are unable to process your request" and asked me if I had filled out the form properly. When subsequently checking my email, however, I saw that I had received three platform support auto-generated confirmation emails so it seems to have processed. I'm partly writing here to let you know of this error from the user end and I want to apologize for submitting the same questions three times.

    #2
    Hello pgarc1,

    Thank you for your post and reporting the issue; certainly let us know if we may assist further.

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