Announcement

Collapse
No announcement yet.

Partner 728x90

Collapse

Platform support request: We are unable to process your request.

Collapse
X
 
  • Filter
  • Time
  • Show
Clear All
new posts

    Platform support request: We are unable to process your request.

    I submitted a platform support request three times this evening, since after every form submission I immediately got a message in my browser that read: "We are unable to process your request" and asked me if I had filled out the form properly. When subsequently checking my email, however, I saw that I had received three platform support auto-generated confirmation emails so it seems to have processed. I'm partly writing here to let you know of this error from the user end and I want to apologize for submitting the same questions three times.

    #2
    Hello pgarc1,

    Thank you for your post and reporting the issue; certainly let us know if we may assist further.

    Comment

    Latest Posts

    Collapse

    Topics Statistics Last Post
    Started by CarlTrading, 03-31-2026, 09:41 PM
    1 response
    68 views
    0 likes
    Last Post NinjaTrader_ChelseaB  
    Started by CarlTrading, 04-01-2026, 02:41 AM
    0 responses
    38 views
    0 likes
    Last Post CarlTrading  
    Started by CaptainJack, 03-31-2026, 11:44 PM
    0 responses
    62 views
    1 like
    Last Post CaptainJack  
    Started by CarlTrading, 03-30-2026, 11:51 AM
    0 responses
    62 views
    0 likes
    Last Post CarlTrading  
    Started by CarlTrading, 03-30-2026, 11:48 AM
    0 responses
    53 views
    0 likes
    Last Post CarlTrading  
    Working...
    X