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The chart and the control center seem to be crazy

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    The chart and the control center seem to be crazy

    When I start a strategy with an account of simulated FXCM, the chart and the control center did not show the status of 'order.
    In the control center the profit or loss continue to exist even if the order has been closed, or does not keep track of anything even if a position was opened.
    on the graph is the same, appears arrow opening position but does not appear to closing or no arrows even if the position was opened.
    and I can not cancel orders manually

    The chart and the control center seem to be crazy

    in other cases, I get the window that says ...
    Unable to cancel out unmapped live order. Strategy "name strategy" was not started
    I did

    1) Updating NinjaTrader 7.0.1000.27
    2) restart the database
    3) Removed the contents of My Documents> NinjaTrader 7> cache
    4)Plot executions is TextAndMarker
    5)renamed database

    The real FXCM account is ok!

    What else should I do to be able to work demo account?

    #2
    Hi Golden Boy,

    We will need to give you a call and take a look with you.

    Please send an email to platformsupport [at] ninjatrader [dot] com.

    In the email, please add a link to this forum thread.
    Chelsea B.NinjaTrader Customer Service

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