Lines disappear when zooming chart

[habibalex]

I have drawn some lines on my chart and they are disappearing in ninjatrader. How do I prevent this from happening?

http://screencast.com/t/VCoP3px4

[NinjaTrader_ChristopherS]

Hello*habibalex,

What method do you use to zoom in? *If the Zoom in feature, how many times did you zoom in?

How dd you place the lines? *Part of an indicator or a drawing tool?

Do you experience this on other charts?

Whit other chart objects?

[habibalex]

I use the mouse to zoom in, i zoomed in maybe 3 pulls?
I don't experience this with other chart objects, only the Line object.
I place this manually.

[NinjaTrader_ChristopherS]

Hello habibalex,


Please send me your workspaces.
You can do this by going to the Control Center-> Help-> Mail to Platform Support, checking the box Workspace files and UI settings'.

Please reference the following in the body of the email:*http://www.ninjatrader.com/support/f...ad.php?t=72083

[Mateus]

ChristopherS,
Did you manage to solve this issue? I am having the same problem, using the NT drawing tool I apply an extended line to my chart to identify long term S&R levels. This gives me a channel with three parallel lines. I do this on the weekly as a master and then look at the dalies and hourlies for trade setups. When I change to the shorter timeframes the lines disappear or change their angle or no longer sit near price. I have selected all time frames in the line properties window.

Please help.

Thanks

[NinjaTrader_CodyB]

Hello,
Please send us your workspaces so we can investigate further. .
You can do this by going to the Control Center-> Help-> Mail to Platform Support, checking the box Workspace files and UI settings'.

Please reference the following in the body of the email:*http://www.ninjatrader.com/support/f...ad.php?t=72083

[habibalex]

Nope they didn't solve anything last time i sent in the workspace. I only use horizontal lines now