chart problem

[davidgamo]

Hi,

I have used the program for a long time and today day the SI instrument always show me a long candle.

What happening?

Best regards

[NinjaTrader_AlexC]

Hi davidgamo, thanks for your post.

If you right-click on your chart and then left-click 'Reload All Historical Data', does this long candle persist? If so, if you navigate to Control Center > Tools > Options > Data tab > change the 'Merge policy' drop-down box to 'DoNotMerge', then open your chart back up and reload all historical data once more, does it then?

Looking forward to your reply.

[davidgamo]

I have Reloaded All Historical Data and my Merge policy is DoNotMerge and I get the same error.

[NinjaTrader_AlexC]

Hi davidgamo, thanks for your reply.

Please send me your log and trace files for today so that I may look into this further.

You can send these files to me by navigating to the Control Center-> Help-> Mail to Platform Support menu.

Please reference the following URL in the body of the email: http://www.ninjatrader.com/support/f...ad.php?t=71837

Looking forward to your reply.

[davidgamo]

I did Control Center-->Tools-->Options-->Data-tab. Click Reset Instruments and restart NinjaTrader.
And now It's ok!!

Thanks a lot!