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What's up with Continuum this morning?
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What's up with Continuum this morning?
Is Continuum having some weird issues this morning? Using Continuum w/ NT Brokerage. I've had the data feed stop intermittently for 5 to 10 seconds then burst to catch up. Also, everytime I refresh my charts or close and open charts, this mornings data seems to be lost and it starts up missing much of this mornings historical data (last time I had no historical data between approx 7:00 am MST and 7:50 am MST). I have never experienced this with Continuum.Tags: None
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How do I distinguish if Continuum is having a problem? my connection is the problem? my firewall the problem?
Specifically, I get a green connection light, but my charts will not pull up data. It says "loading data..."
But nothing is pulling up. I've tried reloading the program about 5x already.
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Hello peregrine,
Thank you for your post.
Please send me your log and trace files for today so that I may look into what occurred.
You can do this by going to the Control Center-> Help-> Mail to Platform Support.
Please reference the following in the body of the email: ATTN: Cody http://www.ninjatrader.com/support/f...ad.php?t=71482
I look forward to assisting you.Cody B.NinjaTrader Customer Service
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