Account connection problem

[deanldavis475]

After downloading the release 6.5 and installing it, my connection to my zenfire broker is not on my list of connections. When I attempt to add it, Zenfire is not listed as a potential connection on the list in account connection - set up - add. This happened once before but I cant remember how to correct the problem. Any help out there???

[NinjaTrader_Ray]

Please ensure that you have added ninjatrader to list of authorized application to access the internet in your firewall software.

[deanldavis475]

That did it

Thank you Ray, that did it.
Dean

[bearrally]

zen-fire

I got login fail, unable to login (10004)? how do I fixed this?

[JohnG]

Me too. Did you get an answer?

[rrangetrader]

I think Zen-Fire is down

I get the same thing - unable to login.
This is of course after Zen-fire lost connection -
Should be temporary - I hope
rr

[yeneuro]

Anyone know whether Zen-Fire is down ?????

[KBJ]

It was working before, but I just tried to connect and I'm getting "Login failed: Unable to login (10001)."

[yeneuro]

Thanks mine is Login failed: Unable to login (10004) !!! Must be down ....

[bearrally]

no answer. damn. i am shorting rice too... 2 accounts, both don't work.

[bearrally]

anybody got in?

[rrangetrader]

not yet - but fortunately - no open trades out there

[NinjaTrader_VinceB]

Hi,

Is anybody still receiving this message this morning?

[rrangetrader]

Not getting the message - but no data

Hi Vincent, I am able to log in, Zen-Fire connected showing green on platform, but no price feed coming in on charts and DOM. Charts are as they were before the disconnect.

?????
rr

[NinjaTrader_VinceB]

Hi,

Have you checked your log tab? Is there an error message?