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  • NinjaTrader_Jason
    replied
    YenEuro, please send me the log and trace files if the crash reoccurs.

    Leave a comment:


  • yeneuro
    replied
    OK, looks good now after the NT crash, rebooted, started NT connected to Zen-Fire, charts are all updating , thank you.......

    Jason, did you still need me to send you the log and trace files ???

    Leave a comment:


  • rrangetrader
    replied
    Update4

    Vincent, this is the last update-
    I figured out why the DOM needed to have the instrument changed to get live data,
    My instrument list was outdated - it kept loading ER2-0308 (contract is expired) thus no data. I have done the maintenance on my instrument list and cleaned off all expired contracts, DOM is fine now. No problems here

    Now let's do some trading!!!!!!

    rr

    Leave a comment:


  • rrangetrader
    replied
    Update3

    Existing charts do update!!!!!!!
    You have to do a format Data series - yes my Last Date was 4/24
    That's why they were not updating after a historical reload

    Charts are OK!!!!!!!!!!!!

    rr

    Leave a comment:


  • NinjaTrader_Jason
    replied
    Originally posted by yeneuro View Post
    Yes, already checked last date as today 04/25/2008

    As per the crash you experienced, could you please send me your log and trace file for today. You can find these files at the following locations:

    Start Menu--> My Documents--> NinjaTrader 6.5--> Log--> log.20080425 for today. (log.yyyymmdd for any other date)

    Start Menu--> My Documents--> NinjaTrader 6.5--> Trace--> trace.20080425 for today. (trace.yyyymmdd for any other date)

    Please send them to support AT Ninjatrader DOT com, reference this post and put "Attn Jason" in the subject header.

    Leave a comment:


  • rrangetrader
    replied
    Update2

    Vincent,

    If I do File > New > Chart - I get data - so I am just going to re-create all charts for now.
    For some reason, existing charts will not load new incoming prices.
    As for the DOM, File > New > Static DOM, it still originally comes up dead, you have to change the instrument to get active price feed (in this case it originates with ER@ and I change it to YM, I get prices, So I am just going to do that for now.
    BTW FYI I'm still using .5 beta.

    Hope this helps

    rr

    Leave a comment:


  • yeneuro
    replied
    Yes, already checked last date as today 04/25/2008

    Leave a comment:


  • NinjaTrader_Jason
    replied
    Please check if the current date is entered next to "Last date" in the Format Data Series window of the chart.

    Leave a comment:


  • yeneuro
    replied
    Hum, DOM has data, T&S has data but the charts are not updating. NT has also just crashed.

    Leave a comment:


  • yeneuro
    replied
    I have a connection now ......

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  • rrangetrader
    replied
    Update

    Vincent, Charts are YM-0608, ER-0608.
    Interstingly enough, The DOM starts with ER and no data, if I change the instrument on the DOM from ER to YM, I get data, I change it back to ER and data is there.
    No such luck if I attempt changes to the charts - no new data - even after historical reload.

    rr

    Leave a comment:


  • NinjaTrader_VinceB
    replied
    Hi,

    Can you close NinjaTrader and restart.

    If you still receive the same message after this, check if your firewall settings hasn't been changed as well as your router configuration.
    Last edited by NinjaTrader_VinceB; 04-25-2008, 07:44 AM.

    Leave a comment:


  • yeneuro
    replied
    I am also continuing to get "Login failed: Unable to login (10004)", since yesterday evening

    Leave a comment:


  • JohnG
    replied
    I'm still getting the (10004) message

    Leave a comment:


  • NinjaTrader_VinceB
    replied
    What is the instrument you are looking at?
    What happens if you change the interval in the chart?
    Try otherwise Tools--> Historical Data--> Reload.

    As for your DOM, can you open and close and select an instrument.

    Leave a comment:

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