Account connection problem

[NinjaTrader_Jason]

YenEuro, please send me the log and trace files if the crash reoccurs.

[yeneuro]

OK, looks good now after the NT crash, rebooted, started NT connected to Zen-Fire, charts are all updating , thank you.......

Jason, did you still need me to send you the log and trace files ???

[rrangetrader]

Update4

Vincent, this is the last update-
I figured out why the DOM needed to have the instrument changed to get live data,
My instrument list was outdated - it kept loading ER2-0308 (contract is expired) thus no data. I have done the maintenance on my instrument list and cleaned off all expired contracts, DOM is fine now. No problems here

Now let's do some trading!!!!!!

rr

[rrangetrader]

Update3

Existing charts do update!!!!!!!
You have to do a format Data series - yes my Last Date was 4/24
That's why they were not updating after a historical reload

Charts are OK!!!!!!!!!!!!

rr

[NinjaTrader_Jason]

Yes, already checked last date as today 04/25/2008

As per the crash you experienced, could you please send me your log and trace file for today. You can find these files at the following locations:

Start Menu--> My Documents--> NinjaTrader 6.5--> Log--> log.20080425 for today. (log.yyyymmdd for any other date)

Start Menu--> My Documents--> NinjaTrader 6.5--> Trace--> trace.20080425 for today. (trace.yyyymmdd for any other date)

Please send them to support AT Ninjatrader DOT com, reference this post and put "Attn Jason" in the subject header.

[rrangetrader]

Update2

Vincent,

If I do File > New > Chart - I get data - so I am just going to re-create all charts for now.
For some reason, existing charts will not load new incoming prices.
As for the DOM, File > New > Static DOM, it still originally comes up dead, you have to change the instrument to get active price feed (in this case it originates with ER@ and I change it to YM, I get prices, So I am just going to do that for now.
BTW FYI I'm still using .5 beta.

Hope this helps

rr

[yeneuro]

Yes, already checked last date as today 04/25/2008

[NinjaTrader_Jason]

Please check if the current date is entered next to "Last date" in the Format Data Series window of the chart.

[yeneuro]

Hum, DOM has data, T&S has data but the charts are not updating. NT has also just crashed.

[yeneuro]

I have a connection now ......

[rrangetrader]

Update

Vincent, Charts are YM-0608, ER-0608.
Interstingly enough, The DOM starts with ER and no data, if I change the instrument on the DOM from ER to YM, I get data, I change it back to ER and data is there.
No such luck if I attempt changes to the charts - no new data - even after historical reload.

rr

[NinjaTrader_VinceB]

Hi,

Can you close NinjaTrader and restart.

If you still receive the same message after this, check if your firewall settings hasn't been changed as well as your router configuration.

[yeneuro]

I am also continuing to get "Login failed: Unable to login (10004)", since yesterday evening

[JohnG]

I'm still getting the (10004) message

[NinjaTrader_VinceB]

What is the instrument you are looking at?
What happens if you change the interval in the chart?
Try otherwise Tools--> Historical Data--> Reload.

As for your DOM, can you open and close and select an instrument.