no price ladder since installing 6.5 release

[Lost Trader]

I installed the 6.5 release this morning (previously had beta 10).

No price ladder on DOM - tried both static & dynamic, different instruments.

[NinjaTrader_Eamon]

Hi,

- Are you getting price data in the Control Center?

- What data provider are you currently using?

[Lost Trader]

I get charts just fine, so data is present.

IQFeed (client 4303).

No errors or messages in the log.

[NinjaTrader_Jason]

Hello,

Can you please verify your IQFeed subscription has a Level II subscription. Without this you can't receive data in the SuperDOM while being connected to IQFeed.

[Lost Trader]

Not true - at least not before. I always got at least Bid, Ask, & Last with quantities, and could use the DOM for sim order entry, even without Level II

Now the DOM is BLANK

[NinjaTrader_Jason]

Hello,

IQFeed is about to roll support for Level II feed for future contracts. This did not work as of yet. Most likely, you are experiencing this. I suggest to contact IQFeed for more information.

[Lost Trader]

NO Jason.
I had Level 1 quotes on the SuperDOM last week with NT 6.5 beta 10.
Now with NT v6.5 offical release, the DOM is BLANK - no quotes.
IQFeed has NOT changed. NT did.

I am NOT looking for Level 2 data, just Level 1 and it is now missing on the DOM.

[NinjaTrader_Ray]

Will clarify but I believe IQFeed changed to support L2 for futures but likely you are not receiving this data but the connection says that it does which is why you no longer see the data. Will have clarification on this by tomorrow AM.

[gentech02]

Same Problem As Lost Trader

I am having the EXACT same problem as Lost Trader. I upgraded to the 6.5 release and the very same thing is happening with me. No data in the price ladder, but I can enter trades using the Market button. It doesn't show anything in the price ladder, but the order does get placed. I'll be looking to see what the solution to this is. I like Ninja Trader, but I've had a couple of these software bug problems. I use IQ Feed as well and I don't think this is an IQ Feed problem; I was using Ninja Trader, upgraded and as soon as I restarted it, the price ladder was blank. It hasn't worked since then.

[NinjaTrader_Dierk]

Guys,

If you experience, that you no longer can get L2 data on the DOM for IQFeed do this:
- please make sure you have the right version the IQFeed client installed as per here: http://www.ninjatrader.com/webnew/support_IQFeed.htm
- please verify, that there is no L2 data coming in even on File->New->L2 window
- if issue persists: Please mail traces and logs by Help->Mail to support, subject "for Dierk", and refer to this thread

Thanks

[Lost Trader]

Dierk, it is an L1 data problem, on futures for me.
(I do not subscribe to L2).

And, yes, I have been using that IQ Client 4303 for some time now.
The only change was NT 6.5 from beta 10 to release version.

[NinjaTrader_Ray]

Hi LostTrader,

Checked into this...

The current behaviour is expected behaviour. The fact that it worked before on L1 data was a bug in the IQFeed adapter.

[Lost Trader]

I would disagree about it working being a bug and argue that the way you have it now is a Design Flaw !!

[ThatManFromTexas]

No Data in SuperDOM

I stopped getting prices in the Super Dom using IQ. Support said I needed Level II from IQ for this to work. I subscribed to Level II and it still doesn't work. The Charts work fine.

[NinjaTrader_Dierk]

Please pull up File->New->LevelII for the instrument in question.

Do you get data -> then you're subscribed
If not -> then you don't have a valid subscription for that instrument or there is no L2 data for that instrument available.

Note: IQFeed is about to roll L2 support for futures. Please contact IQFeed support in order to clarify if it would be available for you.