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no price ladder since installing 6.5 release

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  • ThatManFromTexas
    replied
    The Bottom line

    Having worked at length with IQ tech support I have determined;

    To get pricing in the Super DOM of NT 6.5.1000.1 you must subscribe to IQ Level II.

    The Beta Version of NT 6.5 continues to show pricing in the Super DOM without subscribing to Level II.

    The DAX will only show one price in the Super DOM even if you subscribe to Level II.

    Leave a comment:


  • ThatManFromTexas
    replied
    Interesting Side Note

    I installed the NT Beta files in a separate directory from the NT 6.5.1000.1 . When I bring up the NT Beta program, not only does the Super DOM show prices for all the instruments, but it also accesses all the work I created in NT 6.5.1000.1, Chart Templates, Ninja Scripts etc.

    Leave a comment:


  • ThatManFromTexas
    replied
    Beta Works on Vista

    I copied the NT V6 Beta files over from the XP machine to the Vista machine and all the instruments pricing show up in the Super DOM. Nothing shows up in the Level II windows, which leads me to believe that I don't need the Level II Subscription to see the prices in the Super DOM.

    Does anyone using IQ and NT get Level II info in their Level II screen? I don't use the Level II info so it's not an issue with me.

    If I have time Monday I will have IQ turn off the Level II subscription and see if the Super DOM still works. I will post results here if I have time (hmmmm... maybe I should use that time to actually trade....radical thought .... ).
    Last edited by ThatManFromTexas; 04-26-2008, 08:34 AM.

    Leave a comment:


  • NinjaTrader_Dierk
    replied
    Our support team will follow up early next week.

    Leave a comment:


  • ThatManFromTexas
    replied
    Saga Episode 2

    I downloaded NT and IQ to a new Laptop running Windows Vista. I get the same results as the other Vista machine; DAX in the Super DOM, nothing else. Nothing in Level II Windows.

    I went back to my old computer running Windows XP which still had the Beta Version of NT 6 on it. All the instruments worked in the Super DOM.

    Would it be possible to download a copy of the Beta Version of NT to test on the Vista computers.

    Leave a comment:


  • ThatManFromTexas
    replied
    The Saga Continues

    I previously reported that I had gotten the Super DOM to show prices but the Level II window wasn't working. Which wasn't an issue as I don't use the Level II window.

    I received an email from NT tech support explaining steps they said I should follow to fix the problem. Unfortunately, I followed their directions and... not only did the Level II windows continue not to work but the Super DOM quit working again. I will try and get it working again , hopefully by Monday Morning.

    I am using Windows Vista. Is NT Vista compatible?

    Leave a comment:


  • ThatManFromTexas
    replied
    Originally posted by NinjaTrader_Dierk View Post
    Which instrument is this?
    I get the same results with all the instruments.

    Leave a comment:


  • NinjaTrader_Dierk
    replied
    Which instrument is this?

    Leave a comment:


  • ThatManFromTexas
    replied
    Fyi....

    Originally posted by NinjaTrader_Dierk View Post
    Please pull up File->New->LevelII for the instrument in question.

    Do you get data -> then you're subscribed
    If not -> then you don't have a valid subscription for that instrument or there is no L2 data for that instrument available.

    Note: IQFeed is about to roll L2 support for futures. Please contact IQFeed support in order to clarify if it would be available for you.
    1. I have a valid subscription .
    2. Other programs on my computer can pull up the Level II information from IQ.
    3. The Level II window will not show any information.
    4. I now get pricing in the Super DOM.

    Leave a comment:


  • NinjaTrader_Dierk
    replied
    Please proceed as per my post and report you findings. Thanks

    Leave a comment:


  • ThatManFromTexas
    replied
    Still no Pricing

    Originally posted by NinjaTrader_Dierk View Post
    Please pull up File->New->LevelII for the instrument in question.

    Do you get data -> then you're subscribed
    If not -> then you don't have a valid subscription for that instrument or there is no L2 data for that instrument available.

    Note: IQFeed is about to roll L2 support for futures. Please contact IQFeed support in order to clarify if it would be available for you.
    IQ says I am subscribed to Level II, but I get no pricing in the Super DOM.

    Up untill today I did get pricing in the Super DOM including the DAX info. IQ says everything is working fine on their side.

    Leave a comment:


  • NinjaTrader_Dierk
    replied
    Please pull up File->New->LevelII for the instrument in question.

    Do you get data -> then you're subscribed
    If not -> then you don't have a valid subscription for that instrument or there is no L2 data for that instrument available.

    Note: IQFeed is about to roll L2 support for futures. Please contact IQFeed support in order to clarify if it would be available for you.

    Leave a comment:


  • ThatManFromTexas
    replied
    No Data in SuperDOM

    I stopped getting prices in the Super Dom using IQ. Support said I needed Level II from IQ for this to work. I subscribed to Level II and it still doesn't work. The Charts work fine.

    Leave a comment:


  • Lost Trader
    replied
    I would disagree about it working being a bug and argue that the way you have it now is a Design Flaw !!

    Leave a comment:


  • NinjaTrader_Ray
    replied
    Hi LostTrader,

    Checked into this...

    The current behaviour is expected behaviour. The fact that it worked before on L1 data was a bug in the IQFeed adapter.

    Leave a comment:

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