NT "not responding"

[dwt1020]

NT keeps Not Responding...

This is on a New Alienware PC, so new install of windows Home Prem and of course new install of NT.... Help...

looking in event logs for windows I get the following entry...

Fault bucket , type 0
Event Name: AppHangB1
Response: Not available
Cab Id: 0

Problem signature:
P1: NinjaTrader.exe
P2: 7.0.1000.22
P3: 53117f7b
P4: b715
P5: 256
P6:
P7:
P8:
P9:
P10:

Attached files:

[NinjaTrader_RyanL]

Hello dwt1020,


Thank you for your forum post.


Do you experience this error when launching NinjaTrader? I can investigate this situation closer.


Please send a note to Support [AT] NinjaTrader [DOT] com with "ATTN: Ryan L." in the subject line.

In the message, please include the following:
1.) A link to this forum thread.
2.) Your latest log and trace file:
You will find the log file in the Documents > NinjaTrader 7 > Log folder.

• The log file will be named "log.20140512.txt"

You will find the trace file in the Documents > NinjaTrader 7 > Trace folder.

• The trace file will be named "trace.20140512.txt"