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Broker Connection not working

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    Broker Connection not working

    This morning I cannot connect to my broker. I get the following message

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    #2
    Hello rwbil,

    What version of NinjaTrader are you using? You can check under Help -> About (Example: 7.0.1000.X)

    What build of TWS are you using? You can check in TWS by going to Help > About Trader Workstation and scrolling down to build.

    Is TWS configured as in the connection guide below?

    http://www.ninjatrader.com/Connectio...tion-Guide.php
    Christopher S.NinjaTrader Customer Service

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      #3
      TWS - 927.7

      7.0.1000.11 (Live)

      I have not changed anything in the connection and it has worked fine up until this morning.

      I did go into Interactive Broker and the API says disabled.

      I will check the link you sent me

      Comment


        #4
        Both Advanced Order Management (TWS) window and API are greyed out and cannot be selected

        Comment


          #5
          CQG not connectin

          There seem to be no connection to broker AMP ...,Connection - CQG is green

          Comment


            #6
            Hello rwbil,

            I believe Interactive Brokers no longer supports this build.

            Please upgrade NinjaTrader to the current release, NinjaTrader 7.0.1000.22.

            You can do this by going in NinjaTrader to Help > License Key, coping your license key, closing NinjaTrader and following the link below.

            http://www.ninjatrader.com/download-registration.php

            Then close TWS and upgrade to TWS 938.1. This is available in the link below.

            http://www.ninjatrader.com/Connectio...tion-Guide.php
            Christopher S.NinjaTrader Customer Service

            Comment


              #7
              Will I still have access to my saved workspaces after upgrading?

              Comment


                #8
                Hello rwbil,

                Your workspaces will be saved as this is an over the top installation.
                Christopher S.NinjaTrader Customer Service

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