Anyone else had this problem and managed to solved it? I basically cannot run automated strategies at all?
Announcement
Collapse
No announcement yet.
Partner 728x90
Collapse
NinjaTrader
Connectivity issues from kinetic server
Collapse
X
-
Connectivity issues from kinetic server
I am very frustrated. Every day while running automated strategies, there is a disconnect from Kinetic servers, without any internet interruption. My internet spped is exceptional (50 down 25 up), my latency is superb (tested on kinetic servers, the slowest was 33ms), no time outs, latest computer, latest ninja updates, ISP company checked in my office everything, top to bottom is excellent, and yet Kinetic keeps blaming it on me!
Anyone else had this problem and managed to solved it? I basically cannot run automated strategies at all? -
Hello michrm,
Thanks for writing in.
To look into this further we will need to look into some files. Please email support[at]ninjatrader[dot]com saying that you experience a disconnect on Kinetick each day and run automated strategies and we will be able to assist your specific situation further.BrandonNinjaTrader Customer Service
Latest Posts
Collapse
Topics | Statistics | Last Post | ||
---|---|---|---|---|
Started by burtoninlondon, Today, 12:38 AM
|
0 responses
10 views
0 likes
|
Last Post Today, 12:38 AM | ||
Started by AaronKoRn, Yesterday, 09:49 PM
|
0 responses
14 views
0 likes
|
Last Post
by AaronKoRn
Yesterday, 09:49 PM
|
||
Started by carnitron, Yesterday, 08:42 PM
|
0 responses
11 views
0 likes
|
Last Post
by carnitron
Yesterday, 08:42 PM
|
||
Started by strategist007, Yesterday, 07:51 PM
|
0 responses
14 views
0 likes
|
Last Post Yesterday, 07:51 PM | ||
Started by StockTrader88, 03-06-2021, 08:58 AM
|
44 responses
3,983 views
3 likes
|
Last Post
by jhudas88
Yesterday, 06:59 PM
|
Comment