I donīt see Interactive Brokers in my data feed providers?

[sadhaka]

Hi,
after being working good I deleted my interactive broker account connection to change something and now when I try to set up again my Interactive Broker connection it doesnīt appear in the list, so I canīt connect!!! I donīt understand and getting crazy!
Becuse it has been a matter of one hour. I dinīt change anything in my computer!

Thanks

[NinjaTrader_ChelseaB]

Hi sadhaka,

Do you see any error messages in yellow in the Log tab of the Control Center?

If you restart NinjaTrader is Interactive Brokers still missing from this list?

[sadhaka]

Hi,

No, any yellow mwssage, i have been checking now and I find some orange message (Category: default). I attach todayīs log after re-install Ninja
No, I have restarted about 10 times and is missing!! and also I have reinstall Ninja Trader finally, but it is still the same.

Thanks

[NinjaTrader_ChelseaB]

Hi sadhaka,

I'd like you to send an email to support [at] ninjatrader [dot] com with Attn: Chelsea written in the body of the email. I will continue assisting you and I will need some personal information from you that we will not want to share on the forum.

[sadhaka]

Hi,

I have just send you an e-mail!

Thanks

[NinjaTrader_James]

Hello sadhaka,

Thank you for your email.

Your license key was a free simulation license key enabled for use with CQG and not Interactive Brokers. I replied to your email with a license key that will enable you to use all of our supported brokerage technologies and data feed providers.

Please let me know if I may be of further assistance.

[sadhaka]

Hi,
now it appear again!!!
Yes it is true, I asked through CQG becuse I will use that provider soon, but meanwhile I have been using it with Interactive Broker without any problem. So I donīt understand, but anyway, itīs working again.

Thank you very much