Chart not updating

[jetpilotjohn2]

I am running four charts on the screen but one (ym 3-14) will not update price action.

[NinjaTrader_Lance]

Hello,

What version of NinjaTrader are you using? You can check under Help -> About (Example: 7.0.1000.X)

Who are you connected to? This is displayed by green on lower left corner of the Control Center window.

(For a chart) what interval is selected?

Do you receive an error on screen? Are there errors on the Log tab of the Control Center? If so, what do these errors report?

Look forward to assisting you further.

[jetpilotjohn2]

v21

Rithmic

8 tick Renko

No error messages

[NinjaTrader_Lance]

Hello,

First please ensure the instrument is set to "YM 03-14" without quotes.

If it is please send your config file into support[at]ninjatrader[dot]com

You will find your configuration file in the following directory:
(My) Documents\NinjaTrader 7\config.xml

DO NOT post it here as it contains important account connection information.

In the body of the email please reference this forum post.

Look forward to assisting you further.