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Can't delete Fib Templates

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    Can't delete Fib Templates

    I have a number of old fib templates saved that I can't seem to remove. I double click on an existing fib to bring up the Properties, then right click to bring up Manage Templates, select the one I want to delet, click Remove then Close but when I then go to select my Template it's still showing. I then go back to Manage Templates and the deleted template is still showing. Is there a system file where I can manually delete these pesky templates?

    #2
    Template Removal

    Same question: I have a number of old templates saved that I can't seem to remove. I double click on an existing fib to bring up the Properties, then right click to bring up Manage Templates, select the one I want to delet, click Remove then Close but when I then go to select my Template it's still showing. I then go back to Manage Templates and the deleted template is still showing. Is there a system file where I can manually delete these pesky templates?

    Thanks,
    PanamaJack

    Comment


      #3
      Hello PanamaJack,

      Thank you for your post.

      Please try the following:
      Shut down NinjaTrader.
      Open the Documents > NinjaTrader 7 > Templates > ChartObject folder and delete the file named 'FibonacciRetracements'.
      Finally, restart NinjaTrader and you should find that all existing fib templates have been cleared.
      KyleNinjaTrader Customer Service

      Comment


        #4
        Templates Removal

        My question was not answered???
        There-s nothing in the chart objects folder...

        All of the Templates look like they reside in:
        NinjaTrader7 -Templates-Chart (Not in chart objects - it is empty) - (this may just be the way mine was set-up for holding templates....)
        I thought this was where I removed the templates from - to make them not reappear in my dropdown for templates -
        but I wanted to check for sure before I deleted anything...
        Thanks,
        PanamaJack
        Attached Files
        Last edited by PanamaJack; 07-07-2014, 08:04 AM. Reason: Is this the wrong forum?

        Comment


          #5
          .....

          Is there a way to delete a particular problem fibo template one cannot currently delete without deleting all of the other ones that still work...??

          .....

          Comment


            #6
            Hi Alfred,

            Yes, it is possible to delete one template without deleting all templates for a drawing object.
            • Right-click the drawing object on the chart -> select Properties...
            • Right-click the Properties window -> select Manage Templates
            • Select the template from the drop-down -> click the Remove button
            • Click OK -> click OK


            Below is a link to the help guide on Working With Drawing Objects. Please see the section 'Understanding Fibonacci drawing object templates'.
            http://www.ninjatrader.com/support/h..._tools__ob.htm
            Chelsea B.NinjaTrader Customer Service

            Comment


              #7
              ....

              The problem is a defective template will not activate from the drop down list and you also cannot delete that template per your instructions. Uninstall and reinstall Ninja did not work either. This is minor but annoying...

              .....
              Last edited by Alfred; 07-05-2014, 10:52 AM.

              Comment


                #8
                Hello PanamaJack,

                I'm responding to your inquiry via email.
                Zach S.NinjaTrader Customer Service

                Comment


                  #9
                  Hello Alfred,

                  Thank you for your response.

                  Fibonacci templates are stored in your database. Please disconnect and go to Control Center -> Tools -> Options and select the "Data" tab. Select "Repair Database".

                  After repairing, attempt to delete the template with the method Chelsea described.

                  Advise if you are still unable to remove the template.
                  Zach S.NinjaTrader Customer Service

                  Comment


                    #10
                    Help with removing Templates

                    Zach,
                    Thanks for the help that worked fine.
                    PanamaJack

                    Comment


                      #11
                      Originally posted by NinjaTrader_ZachS View Post
                      Hello Alfred,

                      Thank you for your response.

                      Fibonacci templates are stored in your database. Please disconnect and go to Control Center -> Tools -> Options and select the "Data" tab. Select "Repair Database".

                      After repairing, attempt to delete the template with the method Chelsea described.

                      Advise if you are still unable to remove the template.
                      Yes did a repair data base...still cannot activate or delete the problem template...

                      Comment


                        #12
                        Hi Alfred,

                        If the repair does not correct the issue I'd like to take a look with you.

                        Please send an email to support [at] ninjatrader [dot] com. In the email please include a link to this thread.
                        Chelsea B.NinjaTrader Customer Service

                        Comment


                          #13
                          Still having problems with the fib templates. Tried repairing the database but those old templates are still there (and not working)

                          Comment


                            #14
                            Hello sean003.5,

                            Thank you for your post. To remove the problem template, please close NinjaTrader and navigate to the following directory:
                            • My Documetns > NinjaTrader 7 > Templates > Chart Object.


                            In this folder, you will be able to individually remove your Fibonacci templates.

                            Let me know if I may assist further.
                            Eric B.NinjaTrader Customer Service

                            Comment


                              #15
                              Tried that but still the same problem

                              Comment

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