Announcement

Collapse
No announcement yet.

Partner 728x90

Collapse

Failed login: Invalid Authentication on v18 upgrade

Collapse
X
 
  • Filter
  • Time
  • Show
Clear All
new posts

    Failed login: Invalid Authentication on v18 upgrade

    After installing v.18 on two computers (Win 7 and XP) "successfully", then opening Ninja>Control Center>Connect>Dorman, a message box appears on both computers: "Login failed: Invalid Authentication". Couldn't find same message in Ninja or Mirus forums. Please assist with instructions to fix. Thanks

    #2
    Hello Steveg,

    Thank you for reporting this error message.

    Zen-Fire is aware of the error you mentioned and have asked us to direct clients experiencing this error message to follow up with them directly.


    Please contact your ZenFire broker to resolve this login item for you, they should be able to get you up and running.

    Let me know if I may be of further assistance.
    Vince B.NinjaTrader Customer Service

    Comment

    Latest Posts

    Collapse

    Topics Statistics Last Post
    Started by CaptainJack, 05-29-2026, 05:09 AM
    0 responses
    310 views
    0 likes
    Last Post CaptainJack  
    Started by CaptainJack, 05-29-2026, 12:02 AM
    0 responses
    200 views
    0 likes
    Last Post CaptainJack  
    Started by charlesugo_1, 05-26-2026, 05:03 PM
    0 responses
    186 views
    1 like
    Last Post charlesugo_1  
    Started by DannyP96, 05-18-2026, 02:38 PM
    1 response
    278 views
    0 likes
    Last Post NinjaTrader_ChelseaB  
    Started by CarlTrading, 05-11-2026, 05:56 AM
    0 responses
    229 views
    0 likes
    Last Post CarlTrading  
    Working...
    X