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trouble connecting

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    trouble connecting

    I'm trying to activate a third party indicator for use in the free version of Ninja. I have eSignal, but I don't have level 2. Both the third party indicator tech support and eSignal have both told me I don't need level 2. I'm getting a prompt that says "failure because of level 2 host." Not sure what to do to fix it. Can anyone help?

    Actually, it says: login failure: unable to connect to level 2 host

    #2
    Hello,

    Thank you for writing in.

    Who are you connecting to? (This is indicated in green in the lower left corner of the control center)
    Chelsea B.NinjaTrader Customer Service

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      #3
      green light in bottom left

      says "Connected - eSignal"

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        #4
        Hello,

        I just wanted to let you know we have resolved this via phone assistance and I am closing this ticket as well.
        Chelsea B.NinjaTrader Customer Service

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