No Dax Feed on Zen

[NinjaTrader_Jason]

I have been informed that Zen-Fire is looking into the issue. Once there is new information, I will let you know.

[laocoon]

Thanks for your reply Jason, but this is turning out exactly like last time, ie it will work again around 1500 CET at best, which basically means that we lost almost an entire trading day. What is Ninja/Zen planning on doing in order to avoid this very frustrating situation going forward?

[NinjaTrader_Matthew]

Hello All,

We are closing this thread as this item has been identified as an issue at the exchange itself and has since been resolved.

If you have any other inquiries related to this item, please send a note to support[at]ninjatrader[dot]com

[Kaldo]

Would be fine if we can get historical data for this day?

[NinjaTrader_Matthew]

Hello,

As this was an item with the exchange, our resources are limited to backfill these charts, however we are currently looking into what can be done.

[laocoon]

I've been in direct contact with Mirus regarding this issue, and while it is now clear that Mirus wasn't at fault here, it would be very helpful if such issues were better communicated by Mirus going forward. A simple email this morning from Mirus and I wouldn't even have started this thread.

Thanks

[tmenje]

any idea, why only zenfire was involved??

Hi,

my esignal feed worked very well the whole day.

What the hell is the problem with zenfire ???

Regards

Tom

[tmenje]

I've been in direct contact with Mirus regarding this issue, and while it is now clear that Mirus wasn't at fault here, it would be very helpful if such issues were better communicated by Mirus going forward. A simple email this morning from Mirus and I wouldn't even have started this thread.

Thanks

Hi,

is it possible to post some more details ?

Thanks

Tom

[Kaldo]

Hi,

my esignal feed worked very well the whole day.

What the hell is the problem with zenfire ???

Regards

Tom

CQG worked as well!

really strange...

[laocoon]

Hi,

is it possible to post some more details ?

Thanks

Tom

Well, to be honest, they just told me that it was an exchange-related issue because Eurex apparently migrated the DAX contract to a new trading architecture over the weekend. They also told me that multiple data providers were experiencing the same issue, but I'm not in a position to verify that. It is indeed very interesting that eSignal and CQG had no issues with the FDAX feed today.

I guess the key question is: does anyone know which other data feed providers than Mirus had this issue today?

[zigzag]

charts like this, are useless..

not so cool