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    Multi broker

    Hello,

    I purchased a multi broker license that I am not using anymore, I am gonna use just one broker. Is it possible to have that money back?

    Thanks

    Sincerely

    #2
    Hello dvercher,

    Thank you for your post.

    We will not be able to provide a refund for your multi broker license. Our company's policy is that all sales are final:

    If this is a lifetime license, you will have unlimited freedom to choose between any of NinjaTrader's supported brokers for as long as you are trading.

    If this is a leased license and not a lifetime license, we would be happy to give you instructions to revert to a single broker license once your multi broker license runs out.

    So that I may give you more specific instructions, please send a note to sales[AT]ninjatrader[DOT]com and include your current multi broker license key. This is available from the NinjaTrader Control Center > Help > License Key...

    Please use "Attn: Chris D" in the subject line of the email.

    I look forward to assisting you further.

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