Can't reconnect to zenfire after internet disconnect

[gomifromparis]

I can't restart in the middle of the day. Since Ninja is not capable of using historical bid/ask data, I have to use the GOM recorder and if I stop Ninja then I lose the bid/ask data. this is a major limitation of ninja that I hope will be fixed some day.

Hi,

There is a Gom file bid/ask backfiller using IQFeed here :

http://www.bigmiketrading.com/download/vip_elite_circle/1280-download.html?view

There also exists a ZenFire Gom recorder service here :

http://www.bigmiketrading.com/elite-circle/7658-gomservice.html

It might help you be able to restart your Ninja without losing your bid/ask data.

PS : What about this Indian restaurant ;-)

[cunparis]

Hi,

There is a Gom file bid/ask backfiller using IQFeed here :

http://www.bigmiketrading.com/download/vip_elite_circle/1280-download.html?view

There also exists a ZenFire Gom recorder service here :

http://www.bigmiketrading.com/elite-circle/7658-gomservice.html

It might help you be able to restart your Ninja without losing your bid/ask data.

PS : What about this Indian restaurant ;-)

i was not aware of these tools, thanks for telling me about them. I've been backfilling by exporting data from IRT and then converting to GOM format.

I use iqfeed as my primary datafeed, but recording with zenfire in a separate application is not a bad idea. I'll have to compare the datafeeds again, to see if the zenfire data is really close to IQFeed data.

I'll get in touch for lunch.

[grbarrows]

Hello,

Thanks for that information.

For more information the important posts aret #33, #25, and #18.

I have added you to the list of affected users.

-Brett

You can add my name to the list of affected users as well. I recently had to change to another FCM as I was one of the "lucky" customers of the PFG fraud. I had heard great things about Zen-Fire so I went with a broker whose data feed was through Zen-Fire. I wish I hadn't. It is totally disruptive to have to try to reconnect each time I drop an internet connection. Are there any problems with CQG? Because if this is not going to be resolved any time soon I might as well change brokers. According to the advertisements, Zen-Fire is supposed to be 'the' data feed to use with Ninja. I would say that with this glaring defect it is definitely 'not' the data feed to use. Do you at least have a time line as to when this will be fixed? BTW on another issue, Why can't I get a chart of Coffee, Sugar or Feeder Cattle? They are all coming from nybot. Does Ninja/Zen-Fire not support data from nybot? How many other secrets are there to be discovered with this wonderful data feed? Any hope you might impart would greatly be appreciated because right about now I'm pretty disgusted with the whole thing.
Glenn

[sledge]

You can add my name to the list of affected users as well. I recently had to change to another FCM as I was one of the "lucky" customers of the PFG fraud. I had heard great things about Zen-Fire so I went with a broker whose data feed was through Zen-Fire. I wish I hadn't. It is totally disruptive to have to try to reconnect each time I drop an internet connection. Are there any problems with CQG? Because if this is not going to be resolved any time soon I might as well change brokers. According to the advertisements, Zen-Fire is supposed to be 'the' data feed to use with Ninja. I would say that with this glaring defect it is definitely 'not' the data feed to use. Do you at least have a time line as to when this will be fixed? BTW on another issue, Why can't I get a chart of Coffee, Sugar or Feeder Cattle? They are all coming from nybot. Does Ninja/Zen-Fire not support data from nybot? How many other secrets are there to be discovered with this wonderful data feed? Any hope you might impart would greatly be appreciated because right about now I'm pretty disgusted with the whole thing.
Glenn

No Russel 2000 Futures (TF)...

So your internet connection is dropping, and you are blaming zenfire? Hmmm...

If there is a zenfire side drop, it'll reconnect pretty quickly. I had a couple of those today from what I saw (sorry, at work, checking in on my computer every chance I get), and those are rare.

If my cable modem goes down on my side, it is a 30 minute wait... if you are there, you need to restart to get back up and running before then.

[grbarrows]

No Russel 2000 Futures (TF)...

So your internet connection is dropping, and you are blaming zenfire? Hmmm...

If there is a zenfire side drop, it'll reconnect pretty quickly. I had a couple of those today from what I saw (sorry, at work, checking in on my computer every chance I get), and those are rare.

If my cable modem goes down on my side, it is a 30 minute wait... if you are there, you need to restart to get back up and running before then.

I'm obviously not blaming Zen-Fire for the internet connection going down but I appreciate your sarcasm. There just isn't enough in the world today. I am blaming Ninja/Zen-Fire for not reconnecting like other data feeds do. I am blaming Ninja/Zen-Fire for having to close down the program and restart it to get a connection again without waiting for the 30 minute reset. Unfortunately sometimes I have to restart the operating system just to free up Ninja so I can reconnect. I don't think that is acceptable for a piece of software that bills itself as a professional platform. I love Ninja, that's why I have a lifetime license. I have been very happy with Ninja for many years, but a data feed should reconnect without having to restart the software to say nothing of what it could cost you in the middle of a trade. If you offered any other helpful dialogue I guess I missed it but thanks.
Glenn

[sledge]

I'm obviously not blaming Zen-Fire for the internet connection going down but I appreciate your sarcasm. There just isn't enough in the world today. I am blaming Ninja/Zen-Fire for not reconnecting like other data feeds do. I am blaming Ninja/Zen-Fire for having to close down the program and restart it to get a connection again without waiting for the 30 minute reset. Unfortunately sometimes I have to restart the operating system just to free up Ninja so I can reconnect. I don't think that is acceptable for a piece of software that bills itself as a professional platform. I love Ninja, that's why I have a lifetime license. I have been very happy with Ninja for many years, but a data feed should reconnect without having to restart the software to say nothing of what it could cost you in the middle of a trade. If you offered any other helpful dialogue I guess I missed it but thanks.
Glenn

I'm with you on those points..... as much as I don't believe it, I have to live with it.

You are on a docsys 3.0 modem? It's dropping signal and resetting and causing your 30 minute timeouts? You can confirm this?

I had issues with my <docsys 2.0 modem choking a couple years ago, and then my router started giving me a slow death..... make sure your cable connections are tight, double check.. it's unreal how sensitive those things are.. My coworker advised me to take a wrench to them .. (don't over do it in the torque department, just give it a little more than your thumb and finger can)...


I'm Multi-lifetime myself, and have had my issues with TDA... We'll need to wait for NT8 this year for ZenFire fixes probably...

Although, I definitely wouldn't mind knowing what the system/registry setting configuration would be.... and I'm sure you wouldn't either...

-----
01-09-2013 11:28 AM
NinjaTrader_Brett Understood, however we would not want to recommend moving away from a network configuration (settings) that work for 99% percent of the users as it may introduce unwanted behavior.

If you do not get an automatic reconnect the work around remains to manual disconnect and reconnect until we can get a new API version integrated into NinjaTrader.

-Brett

[NinjaTrader_Brett]

grbarrows,

You are added to the list of affected users.

-Brett

[sledge]

add me again.. this is massive

grrrrrrrr, did I doom myself for opening my mouth???

after some solid internet .... i've entered the realm where my internet is dropping and reconnects...


well, i'm up to 4-5x for 1/30/2013

and all have the 30 minute zenfire time out


I can't break into the cable closet to tighten my drop, as the deadbolt is locked... lol.. might have to get out something bigger...

I haven't touched any of my cable wires either...

[sledge]

grrrrrrrr, did I doom myself for opening my mouth???

after some solid internet .... i've entered the realm where my internet is dropping and reconnects...


well, i'm up to 4-5x for 1/30/2013

and all have the 30 minute zenfire time out


I can't break into the cable closet to tighten my drop, as the deadbolt is locked... lol.. might have to get out something bigger...

I haven't touched any of my cable wires either...

Interesting enough, I managed about a fresh 3/4" turn on my cable modem.... Which I thought was tight...

maybe that'll do the trick.

[sledge]

Interesting enough, I managed about a fresh 3/4" turn on my cable modem.... Which I thought was tight...

maybe that'll do the trick.

update: no more dropouts!!!

[sledge]

update: no more dropouts!!!

update of my update!

After 1 week, I started suffering drop outs again. I've become more of a plug it in and if it works kind of guy in my older age - but that appears to be getting me into trouble at odd places like this...

Then Sunday/Monday was a total blow out just about with Zenfire 30 minute disconnects and Tuesday was bad, Wednesday was like 4 times.

I have confirmed - that if multiple disconnects happen, Zenfire will reconnect after 30 minutes from the first disconnect, and not from a subsequent disconnect.

For the last 2-3 years or so with my new docsis 3.0 modem, I've been running an amplifier.
Wall -> to amp -> to splitter -> 1 line to modem, 1 line to computer cable box. Never really had issues.

First attachment - "1a-original" - previously , upstream power levels when I had checked where = 50 dBmV. Now they are running 51-52. Downstream power levels, appear to be acceptable.

2nd Attachment - "1b-bypass splitter" - I took my boosted signal, and fed it into my cable modem. My downstream jumped to 11-12 dBmV, and upstream dropped. I remember reading online that <50 is good for upstream keeping connection. Hmmm...

I google about downstream values, they say between -15 to +15 dBmV is "good"... So I'm still within acceptable parameters.

But I read this online:


You never want your modem to be running off an amplifier! It will almost always result in problems. I was a cable installer for 5 years. The first thing I would look fo when diagnosing HSI issues was whether or not there was an amp in the mix. If there was, I would allways reconnect the HSI line before the amp via a splitter. For HSI, an amp will only amplify the bad signals when it comes to the internet. Don't assume that an amp will give you better levels because there is more signal. It absolutely does NOT work that way.

So I decided to bypass the amplifier.

Attachment "1c-nobooster" - downstream at -1 dBmV to -3 dBmV and upstream the same at 45-46dBmV...

Signal to Noise Ratio appeared to be stable through out each test at 37-38 dB.

I put my amplifier on my (digital) TV line, then split the connection to my TV and Haupage PVR. Everything is working fine in TV land still.

Cable modem has been rock solid again.


This is the motorola unit I was using (not an advertisement, currently out of stock lol)

http://www.tigerdirect.com/applications/SearchTools/item-details.asp?EdpNo=1802661

Then I read a comment like this and wonder:

:
Feb 07, 2012
Works fine - improves signal strength
I've ''upgraded'' my cable internet service to 50Mbps; however, my download speeds maxed out at 25Mbps, and the connection was very unstable, resetting a few times a day. With 75 feet long run of older coax wiring, the signal to the modem just wasn't strong enough. I installed the Motorola Signal Booster at the incoming cable connection before the first splitter. The modem now successfully performs channel bonding, I get close to 50Mbps download speed, and the connection has been stable and uninterrupted for the last three days. HDTV and TV works as well as before. Keep my fingers crossed.

I'm probably 120 ft from my drop, which from what I can tell, is that I've been split off of other connections. Hence why I needed a booster. (Which I think I see was causing my problems lately)... I've run speedtest.net BEFORE and AFTER, still hitting 24-25 down and 4.x up. (The 4.x up was when I was bonded to 1 upstream or 3 upstream channels...so definitely being limited by Xfinity Internet..).



And the cable modem logs showed "T4" and "T3" timeouts, and then 'reboots'..

Which would send Zenfire into the 30 minute penalty box, (while TDA would reconnect instantly).

Oh, and to find your cable modem information, go here: http://192.168.100.1

This is for Motorola SB6120 or something... yours might differ.. google your modem name and part number and manual to see what you have to do to find it.

Well, I hope that someone finds value in this and understands a little more, and maybe how that upstream and downstream power levels do have meaning...

Good luck!

[sledge]

back in disconnection world... 30 minute time outs again...

I didn't do anything to my connection either....

a couple T3/T4 issues with reboots knocks ZenFire off for 30 minutes....

then today around 3:30 pm, i had a unexpected 20 minute modem disruption... my upstream is back to 49-51... for no reason.. i've tightened all my connections again.. and even got hit with another dump at 9:00 pm that was 20 minutes or more.

all my strategies are on hold until nt8...

i can't deal with this... and there - another dropout!!!! and TDA keeps notifying me.. gotta put speakers on mute, i need some sleep...

[cunparis]

all my strategies are on hold until nt8...

I think you could be waiting for a long time.

welcome to the club.

[stocktraderbmp]

I think you could be waiting for a long time.

welcome to the club.

Possibly - seen a few webinars on NT 8 and it looks like there has been a lot of thought put into it - not much was mentioned about the little niggles though (and the not so little ones like reconnect issues) and the host of other minor improvements we have all mentioned over the last few years.
My initial impression is that 8 has been designed to 'wow' potential new customers to NT but does little to address the issues that existing customers have - obviously I have only drawn this conclusion from the webinar presentations.
If anybody from development is reading this - TOS have been trying for years to successfully implement drag and drop strategy/system development and testing - it still doesn't work for anything much more complicated than an MA xover - probably because if you want meaningful results you have to be prepared to put in some meaningful work - that's why I came to NT.
Another reason I chose NT as my front end platform was the fact that it had little 'wow' factor and was more a functional tool that I could learn to utilise and shape to achieve my aims (via C#). NT 8 may look good but it also needs to function reliably and predictably - 7 does this for me 98% of the time and my only major criticism is the reconnect issue - can anybody tell me if this can be resolved by using a different data provider? Is the problem with Zenfire or NT?
8 is going to be a code breaker so (I assume) my strategies and indicators will need to be done again. Easy if you do it every day but a bit harder for most of us - not to mention the inevitable reliability issues and bugs that will have to be resolved again. I hope this doesn't become and endless cycle of indicator/strategy coding followed by testing, tweaking, support requests and problem resolution. It looks like I for one will be sticking with 7 until it ceases to function or I head for LinnSoft and IRT!
From what I have gleaned from the webinars, 8 will look great - here's hoping it doesn't turn out like the voluptuous bombshell at the disco - a great trophy at the time but a bloody mill stone round your neck once the powder and paint have worn off !!

[Rascal2]

You can count me on the list - I have the same reconnect problem with Zen-Fire.