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Can not start NT after changing 10thpip to pip

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    Can not start NT after changing 10thpip to pip

    Hello,

    I have changed from TenthPip to Pip because of changing broker (I have not changed the dataseries from eg 40 to 4 before closing NinjaTrader as I wanted to restart before). But now I can not start NinjaTrader as there appears always an error message. What can I do please?

    Thanks
    Tony

    #2
    Hello Tony,

    Thank you for your post.

    Can you please go to Help --> Mail to support to email us your trace and log files so we can diagnose the error message?
    Ray S.NinjaTrader Customer Service

    Comment


      #3
      Hello RJ,

      thanks for your reply. In the meantime I have deleted the 2 workspaces I had opened before closing so that I could restart NT. But when I want to open now another workspace then the error-message occurs again. I have sent the trace and log files this moment.

      Thanks
      Tony

      Comment


        #4
        Hello NT-Support,

        I solved it by deleting my workspaces and rebuilt with new dataseries referring to pip instead of tenthpip.

        No need to check out anymore.

        Best regards
        Tony

        Comment

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