Announcement

Collapse
No announcement yet.

Partner 728x90

Collapse

Missing Market Depth on DOM

Collapse
X
 
  • Filter
  • Time
  • Show
Clear All
new posts

    Missing Market Depth on DOM

    Just yesterday the Static DOM stopped showing teh amrket depth, I'm now only getting the best bid/ask. I checked with the TT support for the back end and they are able to see the depth so it is not the fix adapter.

    This is happening on all markets. CME es, CBOT ZB, Eurex FGBL.

    #2
    Hi Mr Shark,

    Thank you for your post.

    Can you please check if under Properties 'Show market depth' is set to true.

    Also, have you tried a reboot? What I otherwise suggest is to remove your account connection, restart NT and then re-create to see if depth is coming in.

    If this doesn't work, please send a note to support at ninjatrader dot com with your login credentials so we can test the connection to see if we can get depth coming in.



    Vince
    Vince B.NinjaTrader Customer Service

    Comment


      #3
      Boy do I feel dumb now I don't know how that setting got unchecked.

      Comment


        #4
        No Worries.

        I'm glad it was something that simple.

        Happy New Year!!



        Vince
        Vince B.NinjaTrader Customer Service

        Comment

        Latest Posts

        Collapse

        Topics Statistics Last Post
        Started by Barry Milan, Today, 10:35 PM
        0 responses
        2 views
        0 likes
        Last Post Barry Milan  
        Started by DJ888, Yesterday, 06:09 PM
        2 responses
        9 views
        0 likes
        Last Post DJ888
        by DJ888
         
        Started by jeronymite, 04-12-2024, 04:26 PM
        3 responses
        40 views
        0 likes
        Last Post jeronymite  
        Started by bill2023, Today, 08:51 AM
        2 responses
        16 views
        0 likes
        Last Post bill2023  
        Started by sidlercom80, 10-28-2023, 08:49 AM
        167 responses
        2,260 views
        0 likes
        Last Post jeronymite  
        Working...
        X