data feed is inccrect

jh20060101

Junior Member

Join Date: Feb 2012

Posts: 8
#1

data feed is inccrect

02-29-2012, 08:19 AM

I am not getting correct data and chart looks funny. I try to reload data and unable to fix it after few times. See attached screen shots.

The first screen show not data. It may be the market is not open yet?
The second screen shot shows incorrect buy point on the chart.

Please help.
Attached Files

Last edited by jh20060101; 02-29-2012, 08:26 AM.
Tags: None
NinjaTrader_AdamP

NinjaTrader Customer Service

Join Date: Aug 2011

Posts: 2896
#2

02-29-2012, 08:26 AM

jh,

This actually looks like you got an invalid tick from your data provider. You can exclude it in your historical data manager by going to Tools > Historical Data Manager. Then, navigate to the instrument, timeframe, and date this occurred. When you scroll through the list you will eventually find a tick that has very large unrealistic volume and/or a 0 price. You can right click it and hit exclude.

If you have any other questions, it may be easier for us to work with you via email. Please send a request to support at ninjatrader dot com.

Last edited by NinjaTrader_AdamP; 02-29-2012, 08:50 AM.

Adam P.NinjaTrader Customer Service
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