ZenFire Spotty

[Laserdan]

Is ZenFire connection working OK this AM? I have had a hard time staying connected.

[NinjaTrader_PatrickH]

Hello Laserdan,

Thank you for your post.

Please attach your most current log and trace files to your response so I may investigate further.

You will find the log file in the Documents > NinjaTrader 7 > Log folder.

The log file will be named "log.20120217.txt"

You will find the trace file in the Documents > NinjaTrader 7 > Trace folder.

The trace file will be named "trace.20120217.txt"

I look forward to assisting you further.

[Laserdan]

here you go. Thanks

[Laserdan]

it is interseting to note all my indicators from all my charts have been removed as well.

[NinjaTrader_PatrickH]

Hello Laserdan,

Thank you for that information.

Concerning your connection to Zen-Fire, we have not had any other reports of intermittent connection to Zen-Fire.
From your Log and Trace files I can see several disconnect messages from Zen-Fire:
02/17/2012 9:37:03 AM|1|2|Mirus ZenFire: Primary connection=Connected, Price feed=ConnectionLost
02/17/2012 9:37:03 AM|3|128|Strategy 'UniversalMethod/71615710af51441ba6c0b9a41c540cc7' lost price connection but will keep running.
02/17/2012 9:37:18 AM|1|2|Mirus ZenFire: Primary connection=Connected, Price feed=Connected
What type of connection are you using to connect to the internet? (Wireless or Wired, Dial-up, etc.)

Concerning the indicators not showing on your charts, I have found several errors in regards to serialization:
02/17/2012 9:32:36 AM|0|4|Indicator 'NinjaTrader.Indicator.BarTimer' could not be serialized. Please refer help for more information on serializing indicators.
02/17/2012 9:32:36 AM|0|4|Indicator 'NinjaTrader.Indicator.Swing' could not be serialized. Please refer help for more information on serializing indicators.
02/17/2012 9:32:36 AM|0|4|Indicator 'NinjaTrader.Indicator.SMA' could not be serialized. Please refer help for more information on serializing indicators.
02/17/2012 9:32:36 AM|0|4|Indicator 'NinjaTrader.Indicator.EMA' could not be serialized. Please refer help for more information on serializing indicators.
I would like to schedule a support call with you today.
Please send a note to support[at]ninjatrader[dot]com with "ATTN: Patrick" in the subject line and include the following information and a reference to this thread: http://www.ninjatrader.com/support/f...ad.php?t=47628

• A phone number where you can be reached
• A time window where I can call you (please include a time zone)
• Launch our remote support application from the following link, http://www.ninjatrader.com/remotesupport. Once launched, the application will provide you with an ID# and password. I will need these from you once I have you on the phone.

I look forward to our support call.

[Laserdan]

Thank you. I dont think i need a support call. Its prob just my ISP. I will restore my workspace. If I have any further issues I will take you up on the call. Once again thanks for your Support.

[stocktraderbmp]

Do you use an HP wireless printer?

Whatever it is with HP it plays hell with my router. If the printer is turned on my connection is non existent or patchy - as soon as its turned off I am at full speed.

Hope this helps.

[Laserdan]

thank you for the suggestion.